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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
843 Reviews

843 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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November 23, 2024

Michael Lafanti is great, always knowledgeable and professional service advisor. It is always pleasure to work with the professional team of your dealership. Thanks! More

by Andrey Kolomytsev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Andrey, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 23, 2024

Great communication and timely service ! Thanks for the clean car. I will be back again More

by fredacolette
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Fredacolette, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2024

I did not feel like a valued customer. I was whisked in to a desk, man took my info and keys and blew me off. When trying to call, aside from many rings to answer, I was cut off twice. Whe More

by kimmeyD
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Drewes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (386) 675-4677. We look forward to hearing from you.

November 22, 2024

Easy to schedule and provided quick turn around without delay. Nice to have a named person to work with throughout the repair. More

by KAREN P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Karen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2024

Dealership is always above and beyond my expectations. Service advisory Mike can be counted on to check with you for anything that may come up. More

by BARBARA913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 17, 2024

Your service department is awesome. Gabby Davila is very helpful and charming. We will definitely come back . More

by DONNADAVILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we're happy you found our staff to be so helpful during your experience here at Mercedes-Benz of Daytona Beach. Feel free to reach out to us if you need anything. Have a wonderful day.

November 17, 2024

Charles is a great service advisor. The whole service team including the service manager Dan is great to work with More

by myway614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 16, 2024

Amazing service, they went above and beyond servicing my car, very skilled and professional, thanks so much! More

by shannonmullenrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitri
Nov 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

November 16, 2024

Best dealership around. Would not take my Mercedes any place else. Very helpful and they do everything to make things right. More

by shelleyperch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

November 14, 2024

Our visit to Mercedes Benz of Daytona was very nice, giving us information on things that need to done on our car, we appreciate it. More

by juliatillman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, here at Mercedes-Benz of Daytona Beach, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

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