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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
889 Reviews

889 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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January 11, 2025

Excellent customer service trust my service advisor and the team will buy my next car here More

by cschmidt6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry
Jan 13, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

January 11, 2025

on october 2, 2024 i had a flat tire from nails around a construction site and could not make it to the dealer. i got a tire a the nearest place to me. i went to the dealer to ask for a refund since i have More

by jjacques4149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Barber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact the manager’s office directly at (386) 675-4677 so we can address your concerns and rectify the situation to the best of our abilities.

January 10, 2025

We have worked with Mike Iafanti for many years. He is excellent and very knowledgeable. It is always a pleasure to work with him and everyone in the dealership. More

by cdharshman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we really appreciate your feedback! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

January 10, 2025

Mercedes-Benz of Daytona Beach is one of the best dealerships I've been to. Their patient and helpful thank you for helping me with my car. More

by bobcatdog2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr.Gabby⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Jan 11, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 10, 2025

Joe in the service department goes above and beyond. My car was a true lemon and the Mercedes dealer that I bought it from (Euromotorcars Germantown MD) did NOTHING to help. Joe stepped in and basically More

by Lynni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi Lynni, thank you for taking the time to leave a review for us at Mercedes-Benz of Daytona Beach. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 10, 2025

Job was done quickly and very efficiently. Service advisor was excellent Will be back for sure More

by MARK.CHANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merry Shallop
Jan 12, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2025

Great service by the service advisor Nick Mathena 10/10 keep up the great work More

by Truboyzent1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick mathena
Jan 13, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you; we appreciate your feedback! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

January 04, 2025

Great service. Great communication. Top notch experts taking care of my vehicle. Highly recommended for anyone. More

by 2016diadema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2025

Easy to get appointment, efficient, was notified of diagnostic results and took 1hr.Waiting room excellent More

by JD
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gabe and Scott
Jan 06, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 02, 2025

Joe kept us constantly updated about our vehicle. They did a thorough job of fixing our issue and also fixing some things we were not aware of. The car was returned to us clean and the service we rec More

by SCUBASMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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