Mercedes-Benz of Daytona Beach - Service Center

Arriving at Mercedes we were met with Mr. Joe Drewes. Joe is professional, friendly and knowledgeable. Our service was perfect. Our stay was short and their were not too many people. Joe is professional, friendly and knowledgeable. Our service was perfect. Our stay was short and their were not too many people. More

They detailed my wife’s 2004 Corvette. It didn’t look this good when purchased at the Yeager years ago. Thank you Metry. I don’t know why you have to write something 25 words long. This is stupid! Met this good when purchased at the Yeager years ago. Thank you Metry. I don’t know why you have to write something 25 words long. This is stupid! Metry and the service people detailed the car to look better then when we took delivery. Happy? More

Excellent customer service experience with service rep and always quality workmanship. HOWEVER, dealership had very poor pandemic protocol, or leadership, in permitting employees from all departments to e and always quality workmanship. HOWEVER, dealership had very poor pandemic protocol, or leadership, in permitting employees from all departments to either not wear masks, or improperly wear masks, inside dealership. I felt very uncomfortable in the building, and endangered. More

Great People to deal with in service department. we are used to video walk around from northern dealer and car clean up was poor. I am used to having more questions asked by the service center about tires used to video walk around from northern dealer and car clean up was poor. I am used to having more questions asked by the service center about tires and brakes etc. More

Gabby did a great job. He is friendly, efficient and an asset to Mercedes. He went above and beyond to make us happy and keep us safe. Thank you! asset to Mercedes. He went above and beyond to make us happy and keep us safe. Thank you! More

Out of the blue all the warning lights came on in our car! We were able to get to the dealership and they were able to get us a loaner car while they were trying to decide what was going on with our car. car! We were able to get to the dealership and they were able to get us a loaner car while they were trying to decide what was going on with our car. They kept us informed along the way as to what was the problem and called to let us know when our car was ready. More

This dealership tries hard to keep you happy...and usually succeeds. The Labor Charge for service on your vehicle, is ridiculous, but that is about the only negative. I will continue to bring my busin usually succeeds. The Labor Charge for service on your vehicle, is ridiculous, but that is about the only negative. I will continue to bring my business there. More

Gabby (Service writer) was easy to work with, and car was finished with service-B as promised. Only issue was loaner (base model GLC) was signed out to me as 1/2 tank of gas, and it was actually less than finished with service-B as promised. Only issue was loaner (base model GLC) was signed out to me as 1/2 tank of gas, and it was actually less than 1/4. Fortunately I only drove about 60 miles that day, but did return it with the low fuel light on. I would have also liked the option to try or have been offered a different class car. Been thinking about upgrading from my 2019 E450/4-matic to possibly an S-class. Maybe next time.... More

Michael is always friendly and cooperative. He makes everything as convenient as possible when I bring my car in for service. This is the only place I bring my car for service. everything as convenient as possible when I bring my car in for service. This is the only place I bring my car for service. More