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Mercedes-Benz of Daytona Beach - Service Center
Daytona Beach, FL
893 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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893 Reviews of Mercedes-Benz of Daytona Beach - Service Center
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February 10, 2021
Great customer service, thorough in communication and always checking to make sure that we are happy with our experience. Its never a hassle when dealing with Mercedes Benz of Daytona Beach. always checking to make sure that we are happy with our experience. Its never a hassle when dealing with Mercedes Benz of Daytona Beach. More
by Steve
February 09, 2021
It started out “not so good” but ended up ok in the end. The reason for the 4th star (vs 3) is that they apologized and made it right. The reason for the 4th star (vs 3) is that they apologized and made it right. More
by Nemmersg
Employees Worked With
February 02, 2021
Excellent prompt service from Gabby and team all of my service issues were addressed to my satisfaction. Awaiting appointment schedule from 3rd party service vendor. Thumbs up team! service issues were addressed to my satisfaction. Awaiting appointment schedule from 3rd party service vendor. Thumbs up team! More
by Elmich34
Employees Worked With
January 28, 2021
When all of the warning lights came on in the car during an outing we headed over to our dealership. Without an appointment or arrangements for a loaner car we were all set up within half an hour. They kept an outing we headed over to our dealership. Without an appointment or arrangements for a loaner car we were all set up within half an hour. They kept us informed of the problem and updated us on the progress of the repairs. Excellent service! More
by Mgwin2
Employees Worked With
January 28, 2021
Mercedes Benz of Daytona is and has always been great to work with. Michael Iafanti has been our Service Department representative for over 30 years and has always been Awesome to work with and taken Great work with. Michael Iafanti has been our Service Department representative for over 30 years and has always been Awesome to work with and taken Great care of us! More
by Paulcunningham
Employees Worked With
January 27, 2021
I have been there twice and both times, service was performed as expected and for $ quoted. Metry is great. My GLC is great as well. Thank you for all your help and expertise! performed as expected and for $ quoted. Metry is great. My GLC is great as well. Thank you for all your help and expertise! More
by smp2021
Employees Worked With
Metry Shallop
January 26, 2021
I requested the battery has my card need to be jumped and of course there was no battery on the truck and the guy showed up without a mask during the pandemic unbelievable I think your only objective was to of course there was no battery on the truck and the guy showed up without a mask during the pandemic unbelievable I think your only objective was to get me to the dealership or you could find additional problems More
by bbbshores
January 26, 2021
Arriving at Mercedes we were met with Mr. Joe Drewes. Joe is professional, friendly and knowledgeable. Our service was perfect. Our stay was short and their were not too many people. Joe is professional, friendly and knowledgeable. Our service was perfect. Our stay was short and their were not too many people. More
by dlabett1
Employees Worked With
January 26, 2021
They detailed my wife’s 2004 Corvette. It didn’t look this good when purchased at the Yeager years ago. Thank you Metry. I don’t know why you have to write something 25 words long. This is stupid! Met this good when purchased at the Yeager years ago. Thank you Metry. I don’t know why you have to write something 25 words long. This is stupid! Metry and the service people detailed the car to look better then when we took delivery. Happy? More
by tfr111
Employees Worked With
Metry
January 25, 2021
Excellent customer service experience with service rep and always quality workmanship. HOWEVER, dealership had very poor pandemic protocol, or leadership, in permitting employees from all departments to e and always quality workmanship. HOWEVER, dealership had very poor pandemic protocol, or leadership, in permitting employees from all departments to either not wear masks, or improperly wear masks, inside dealership. I felt very uncomfortable in the building, and endangered. More
by les
Employees Worked With
