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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
893 Reviews

893 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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March 18, 2021

Joe takes care of everything so I don’t have to go from one department to the other. Extremely efficient . Greatly appreciated . That’s why my 2 children own Mercedes also. More

by Nancyjay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Joe here at Mercedes-Benz of Daytona Beach. Until the next time we meet, take care!

March 13, 2021

Service department always top notch. I have been coming here for current and past few cars service...Mike Iafanti has always been honest and straightforward. More

by Sally_mahoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of Daytona Beach. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again. Have a nice day.

March 13, 2021

Special thanks to Gabby in Service and Kathy at the register for their assistance. Through the years T.L. has always been so helpful in car purchases. More

by jsmith102502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby in Service; Kathy at register
Mar 16, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Daytona Beach so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

March 09, 2021

I've always received quality service that was dependable and straight forward. The service advisors and technicians know their cars and how to maintain them for optimal performance. More

by teachr72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri
Mar 11, 2021 -

Mercedes-Benz of Daytona Beach responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We look forward to your next visit! Take care!

March 07, 2021

Always satisfied with work at Mercedes. Joe & help are always polite & helpful.As a widow I always feel they are doing their very best and I am assured the job will be done right. More

by Fran Cresser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Always get good service from Service Advisor Joe Drews and Service Mgr. Dan Barbour. Pay more at a dealership than private shop but you hope you are getting value and they will remember you as a customer More

by captainone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi Captainone, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

March 03, 2021

Service with Metry is always over the top! He answers the call, and takes the worry out of our needs and always communicates the next step! Above and beyond service!! More

by kellia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Mar 05, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi Kellia, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

February 15, 2021

This Dealership went above and beyond what would be expected of a high end service department! I am so appreciative that they went out of their way to assist me and get my issue resolved even when it w More

by Elisha.bertazon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay from Sales and Gabby from Service as well as members of Management
Feb 17, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi Elisha, we're glad to hear we could really help you out! Please let us know if there is anything else you may need from us; we're always happy to help. Safe travels!

February 14, 2021

Joe Drewes in service department is an absolute pleasure to keep up all the maintenance schedules on all my Mercedes vehicles. His knowledge about all the vehicles is incredible. His quick response to get t More

by Jjppddandco@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Daytona Beach. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 10, 2021

1st time customer and I was WOWED!! Better service and pricing than they offer in Melbourne or Jacksonville. I am a customer for life! Thanks More

by Lionel Cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Metry
Feb 12, 2021 -

Mercedes-Benz of Daytona Beach responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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