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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
893 Reviews

893 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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June 04, 2021

Our Service Representative Joe Drewes was absolutely sensational. From the moment we walked into the. Service area, Joe greeted us with a friendly smile. He was also patience enough to answer a multi More

by ericgarvin3010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 28, 2021

Gaby was professional, efficient and a pleasure to deal with. The waiting room was spacious and inviting. The cookies are to die for! An overall pleasure More

by fairyair123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Davila
May 30, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 25, 2021

Service done as expected The quick brown fox jumped Service done as expected The quick brown fox jumped over the lazy dog. This is a nonsensical sentence. I do not like being told that to complete a More

by stevemcnerney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metree
May 27, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi Steve, thank you again for taking the time to let us know how we did. We hope you have a great day!

May 25, 2021

Very Happy with the service. Calling, I was able to talk to a real person without to many channel changes. I was scheduled and the work was done promptly and since it was minor issues, I was not charged. Th More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi Helen, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 25, 2021

We head a great experience at the service dept. for my Mercedes-Benz. Everyone was very helpful and pleasant. We appreciate the car wash! The cookies were great too! More

by mmazany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Mercedes-Benz of Daytona Beach responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 12, 2021

I am very happy with the excellent job mike is doing every time. he is very pleasant and friendly with smiles. thanks again for the great job keep it up. More

by s oh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

May 06, 2021

Mike Ianfanti is always helpful and explains service needs in a manner that is readily understandable. That, combined with his winning personalty, makes him an outstanding service representative. More

by Lloyd Bowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi Lloyd, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Feel free to reach out to us if you need anything. Have a wonderful day.

May 05, 2021

Metry was very helpful and responsive in getting the problem behind an "Engine" warning light notice fixed. Service was appropriate. Loaner car program was convenient. More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metry
May 07, 2021 -

Mercedes-Benz of Daytona Beach responded

Here at Mercedes-Benz of Daytona Beach, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

April 27, 2021

Had a recall for the Mercedes and after setting up an appointment, arrived at dealership and dropped the car off. My wife and I had some shopping in Daytona Beach and returned your or so later. The car w More

by mccormicklw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby
Apr 29, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 21, 2021

How the staff does and handle daily transactions seems to be a normal routine to them, but in reality it gives me, the customer, a feeling of importance and value. More

by TitaGanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Barber
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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