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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
893 Reviews

893 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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July 29, 2021

As always Service depart and Mike Lafanti superb I would never take our Mercedes to any other dealership . Mercedes of Daytona is a great dealership and Service Department is the best. More

by barbara ann thigpen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Aug 13, 2021 -

barbara ann thigpen responded

Mercedes- Benz has best Service Department and Most competent employees.

July 27, 2021

All was prompt and excellent.Tanner and Joe were very All was prompt and excellent. Tanner and Joe were very helpful with my flat tire. Thank you for getting me back moving on a Friday night. More

by paigeann63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AND Tanner
July 17, 2021

Mike Infanti is the very best. Knowledgeable, helpful, patient, and great people skills. He is the reason I come in for service. I know I am in good hands. More

by tfly30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Mercedes-Benz of Daytona Beach responded

Hello , we're happy to hear you had such a positive experience with Mike! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 07, 2021

Fast, thorough service Easy in, easy outEveryone was Fast, thorough service Easy in, easy out Everyone was friendly and attentive No pressure environment, even greeted promptly when I pulled up to d More

by Annekoch13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, Mo
Jul 12, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi Anne, thank you for taking the time to let us know how we did. We hope you have a great day!

July 07, 2021

I drive from Ponte Vedra to this dealership for service. Metry Shallop has always provided professional and expert service on our Sprinter. We won’t go anywhere else! More

by Nmiles4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Jul 12, 2021 -

Mercedes-Benz of Daytona Beach responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

July 02, 2021

Very polite and repair request completed in a timely manor. More

by theulises
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 05, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 24, 2021

I am very happy with the honesty regarding what servicing is actually needed vs trying to sell additional services. The experience was very pleasant and organized. Joe Drewes was fantastic as usual. More

by Ash P
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 22, 2021

Jiust a great place to visit and get things done. Service is good.Good waiting area, courteous service adviser, excellent master tech who always is willing to help. More

by mbhat.mb
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Mercedes-Benz of Daytona Beach responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 14, 2021

It was excellent service, as always. Service was Completed ahead of promised time and extra questions answered. We will be back. When service is needed. More

by d44c
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitri
Jun 15, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.

June 12, 2021

Mike is the consummate professional. The service on our ML 350 was completed ahead of schedule and our vehicle was returned clean and repaired to our satisfaction. More

by Afpotic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about the Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Daytona Beach!

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