Mercedes-Benz of Daytona Beach - Service Center

Service was able to order and replace the window switches. The service was excellent and on time. switches. The service was excellent and on time. More

Service was great. Mike went over the service invoice so every item was clear. Work was comleted in promised tie frame. every item was clear. Work was comleted in promised tie frame. More

My car was scheduled to have the cover gasket replaced but at the time of service it had several issues that needed to be addressed. My list ranged from a light that was out, a cupholder that was stuck an but at the time of service it had several issues that needed to be addressed. My list ranged from a light that was out, a cupholder that was stuck and a broken bottom center grille. Nick made sure all my service issues were corrected and even coordinated with the body shop to get the grille replaced. Nick is EXCELLENT!! More

They always do a great job!! Jew Drews’s in the best service technician I have ever used. service technician I have ever used. More

Nick is great ! Rest of staff very freindly ..... kept me updated as they were completing the services - everything was on time and no issues after the service updated as they were completing the services - everything was on time and no issues after the service More

Staff was friendly courteous professional and delivered my vehicle on time as promised Facility was clean comfortable my vehicle on time as promised Facility was clean comfortable More

Excellent service as always—prompt, professional and consistent! Highly recommend. consistent! Highly recommend. More

Very good dealership, but need some communication when dealing with service customers, had to wait and flag my service representative to get him to serve me. dealing with service customers, had to wait and flag my service representative to get him to serve me. More

Have been dealing with this company for past 7 years. Always efficient and prompt. The service department is the best. Mike always gets back to you to make sure things were taken care of. Always efficient and prompt. The service department is the best. Mike always gets back to you to make sure things were taken care of. More

I would give a zero rating if I could but one star is the lowest possible. I have been a customer of this dealership for 13 years. My 2014 Mercedes 350E has 12,000 miles on it and the interior smells like lowest possible. I have been a customer of this dealership for 13 years. My 2014 Mercedes 350E has 12,000 miles on it and the interior smells like old tennis shoes. Mercedes Benz US has reached a legal settlement on this issue as it is a problem for mosts of the MB fleet, and under the settlement it is required to remediate the smell. Unfortunately, MB of Daytona has refused to remediate my vehicle under the legal settlement because "the cabin filter has not been replaced every two years." Suffice it to say that a vehicle with 12,000 miles on it should not have needed to replace the cabin filter yet and, if it should have been done, MB of Daytona should have done it. The vehicle has been serviced by them every year since I purchased it from them. I would not recommend this dealership for sales or for service, as their treatment of a long standing customer has been terrible. Roger C. More