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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
893 Reviews

893 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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January 24, 2024

Exceptional Service Department, Mike called when he said he would and job took longer than expected but I was kept informed. Too bad the Sales Department falls flat compared to the Service Department More

by JJAWINDHAMNH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2024

Thank you Joe for your profession service. You and your dealership are a pleasure to deal with. Highly recommend and thanks again. Dennis More

by DENNISGARMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

January 24, 2024

My experience is always easy, my service advisor always helps me understand the problems with my car and explains the issues to me before i approve or decline them. Nick has always been very respectful and More

by brinkerhoffashleigh
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
Jan 26, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 21, 2024

The service department at MB of Daytona is top! The team is very knowledgeable, courteous and professional! It is always a pleasure to visit the dealership. Very recommendable! More

by Werner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 21, 2024

Pleasant personal comfortable waiting area with access to beverages and snacks. car returned clean.. overall good service. More

by N/A
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, here at Mercedes-Benz of Daytona Beach, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

January 20, 2024

Excellent service, consistantly over the years. Had a great experience buying my cars here and a great experience having them serviced here. Metry is the best in the Service Department that I have More

by ldytrych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Shaloup
Jan 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to//. Thanks again for taking the time to leave us this information about your recent experience. Take care.

January 20, 2024

Excellent service and fast response to my needs and Mike service manager brought to my attention a serious repair need. All involved were extremely helpful. Jim More

by J-ADOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

January 19, 2024

Dealership is very customer satisfaction oriented. They worked diligently to fix an illusive problem until resolved. Customer inconvenience was minimized. More

by LTCOMMSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

January 18, 2024

It is always a pleasure to work with Nick and all the staff at MBDB!! Everyone is so friendly and goes out of their way to make you comfortable and welcome! More

by greenseagar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Daytona Beach! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2024

Daytona Mercedes is the best. Very friendly!! They fixed a recall , offered to give me a loaner and offered to pick up and deliver my car if needed. More

by kbsulli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz , service dept
Jan 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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