Mercedes-Benz of Daytona Beach - Service Center

I am always satisfied with Mercedes of Daytona Beach and Mr. Shallop wonderful attention to the needs of his customers. I have retired after being gone from the great state of Florida for 48 years. I have Mr. Shallop wonderful attention to the needs of his customers. I have retired after being gone from the great state of Florida for 48 years. I have come home after traveling the world with the military. I am looking forward to a long and wonderful relationship with my service advisor Mr. Shallop and Mercedes of Daytona Beach. More

Service was quick and easy. The service advisor was really friendly and treated us very well. The service advisor was really friendly and treated us very well. More

Always a great experience, very helpful and fast service every time. Thank you Mercedes Daytona. every time. Thank you Mercedes Daytona. More

I have always had the best service with Daytona Mercedes. Mike has been my service advisor for almost 6 years, amazing customer service. Liz has also been so helpful! Mike has been my service advisor for almost 6 years, amazing customer service. Liz has also been so helpful! More

Our service tech Michael always looks out for us and our sales associate TL always takes care of us. This is why we are loyal to your dealership & purchase our MBs only w/ you. sales associate TL always takes care of us. This is why we are loyal to your dealership & purchase our MBs only w/ you. More

Thank you Nick for your patience & great service! Looking forward to replace the passenger window edges strip once the part is here. Thank you again ! Looking forward to replace the passenger window edges strip once the part is here. Thank you again ! More

Always have a good experience. The Service Team Is always friendly and profesional. I Will be baca! The Service Team Is always friendly and profesional. I Will be baca! More

As always, Mercedes-Benz of Daytona Beach Excellent. All services complete quickly and efficiently. Mike Service Guy was just wonderful. All services complete quickly and efficiently. Mike Service Guy was just wonderful. More

Very nice facility with amenities. Our sales representative was knowlegable, helpful and good to deal with. The transaction went smoothly and efficiently. Our sales representative was knowlegable, helpful and good to deal with. The transaction went smoothly and efficiently. More

I was surprised by the poor service, as Mercedes is usually known for excellent customer care. When I arrived for my appointment, no one approached me, and when I went inside, the representatives were usually known for excellent customer care. When I arrived for my appointment, no one approached me, and when I went inside, the representatives were all on the phone—even the one I had the appointment with, who saw me arrive. They didn’t call to inform me that my car was ready, and when I got there, it wasn’t prepared. I wasn’t greeted, given an explanation of the service done, or even handed my car ready to go. It felt like providing good service wasn’t a priority for them. More