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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
963 Reviews

963 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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April 28, 2025

I have had an overall good experience. I have a challenging AMG so it takes times to get certain parts etc. More

by Mlocicero
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Apr 30, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 27, 2025

Nick was great! The work was completer earlier than expected! Thank you the great work! More

by John Paton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
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Apr 29, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi John, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2025

Customer service was to my expectations and Nick kept me informed on the progress of my repairs More

by Browdermike
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in Service Dept
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Apr 28, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 25, 2025

Everything was nice and neat, cleaned and organized I was greeted by someone immediately and taking to my service writer Everything was very good More

by Coastaljoejies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
“Gabby”
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Apr 28, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

April 24, 2025

Always at the top of their game. Never disappointed. They always call to make sure you're satisfied with the service. I would highly recommend Joe and his team! More

by aparesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2025 -

Mercedes-Benz of Daytona Beach responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Daytona Beach for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

April 23, 2025

Quick and easy experience Dealership was clean, staff was very friendly and accommodating and service was provided on time. More

by Don
Recommend Dealer
Yes
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Apr 25, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 21, 2025

Metry Dale and Randy are the best vendors I’ve ever worked with in my 20 years at FedEx. These guys are awesome. Please give them a very large raise More

by GREG.DELAUNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Dale and Randy
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Apr 22, 2025 -

Mercedes-Benz of Daytona Beach responded

Greg, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 21, 2025

They were very informative and always kept me informed on where we stood and didn’t upcharge me More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2025

Gabby is always great. I rely on his advice. Also the loaner car arrangements are excellent. Why is he not listed in the Service Dept directory? More

by TGBURMEISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Daytona Beach. We hope you have a great day!

April 20, 2025

Service is okay. No real value in being a customer there. Same as any other place but remember you’re paying premium prices here. More

by SolorzanoA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

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