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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
892 Reviews

892 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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March 16, 2024

Trustworthy, responsive, knowledgeable service! ! This dealership has a great asset in their service department, mainly Metry & Joe. More

by WGREGORY46
Recommend Dealer
Yes
Employees Worked With
Metry
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March 13, 2024

It seems the service was done excellently however my door panel was removed, and now there's a rattle in that speaker I've contacted dealership twice with no follow up. I also was quoted 3 different quotes f More

by Magic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
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Mar 15, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

March 07, 2024

I was very pleased with the great job Trish and her crew did in cleaning the interior of my car. More

by p_guerrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trish (she was the lead on the detail crew)
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Mar 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 07, 2024

As always, Nick was helpful in getting the services done. A recall was taken care of as well as the problem I was there to take care. More

by FREDMUNOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
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Mar 10, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 06, 2024

Streamline experience and had a loaner to boot. I was in and out. The place was clean and ample sitting available. More

by Joeanapolitano
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike
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March 03, 2024

Very satisfied with the service, Joe was very helpful and responded my questions promptly whenever I had an issue More

by Serpersu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Daytona Beach we are always striving to do better than your last visit.

March 03, 2024

Always friendly, quick appointments, and they keep me informed throughout the service appointment, giving me the opportunity to make good decisions about my vehicle. More

by nanakix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Daytona Beach! We look forward to your next visit! Take care!

March 03, 2024

Small but efficient. As a first time customer to this area I was happy with the care I received. Not as many perks as I am used to as far as car delivery and customer acc More

by Murphetteflys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
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Mar 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 02, 2024

My thanks to Nick Mathena and his team! Love seeing the video of the engine! More

by JHOGENMULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
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Mar 04, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

March 02, 2024

I really appreciate everything Metry and Dale do to keep my sprints vans running!!! You guys are wonderful!! TY! More

by KWINKY315
Recommend Dealer
Yes
Employees Worked With
metry and dale!
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Mar 04, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

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