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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
892 Reviews

892 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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March 25, 2024

Always professional! Metry gives great customer service and my service was done quickly and exceeded expectations. More

by Skater gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry
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Mar 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Daytona Beach for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

March 23, 2024

I Love This Dealership, because of my agent of course and because everyone makes me feel welcomed. More

by CHOSENDOVE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Calder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Hayes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2024

Thank you great job. Your service was excellent. I willl continue to be a loyal customer More

by Kmuse1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 23, 2024

Mike is a great guy to deal with. He is informative on how long it will take. More

by cpresley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 19, 2024

Customer service was horrible with my mother and didn’t even apologize… manager just ignored what we had to say and mocked me instead of apologizing…. More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty Mahone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Barber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 19, 2024

Very good service and friendly people along with knowledgeable technicians, customer service is also very good at this dealership More

by davemazz60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetri
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Mar 21, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Daytona Beach we are always striving to do better than your last visit. We hope you have a great day!

March 18, 2024

Always a positive experience at Mercedes-Benz of Daytona Beach. My service advisor is very professional and friendly and I am always satisfied with the service More

by GERRID58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megen Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danita Guindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2024

The service was good but the transportation was so bad lwish the next time can be better. More

by monchitomatos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (386) 675-4677.We look forward to hearing from you.

March 16, 2024

Nick, my service advisor, and the service department are top notch. It’s always easy to schedule an appointment. I highly recommend this service department. More

by Jim Draheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Mar 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Jim, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 16, 2024

Mike, my service representative is and has always been very pleasant, helpful and most of all extremely personable. He will not try to sell me something that's not advantageous to needs. More

by MOLLY502@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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