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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
892 Reviews

892 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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May 06, 2024

Michael is a great service advisor who truly cares about his clients. The service is a reason to maintain Mercedes loyalty More

by clwoerner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 05, 2024

Efficient, friendly and able to work in additional needed service to avoid another appointment Knowledgeable sales staff More

by JBLAKESAFILO
Recommend Dealer
Yes
Employees Worked With
Megen Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Metry
May 07, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2024

Fast service. Professionally run department. No gimmicks. No games. All around pleasant experience. I won’t take my MB anywhere else. More

by howardperch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Metry is the best. Put his name as an option for the Service dept.
May 06, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Daytona Beach. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 01, 2024

I always take our Mercedes here for all of it's service. Mike is the best service advisor. He keeps our car in great shape, ready to travel. When the servicing will take more than a day, he helps us arrange More

by drdabrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

April 29, 2024

Gabby and the entire service department provide awesome service. And the waiting area is large and very comfortable. Love the coffee machine! Best waiting area I have ever seen at any MB dealership. More

by Danny55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
May 02, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Daytona Beach! We do hope we can be of assistance in the future. Take care!

April 28, 2024

My service advisor, Mike Lafanti, and service staff always goes above and beyond. I trust Mike and the service crew. More

by DianeG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is essential to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 28, 2024

Service was excellent. Side not suggestion would be to review the current policy on shipping of parts to customers. I ordered a small pet and requested it be shipped to me More

by harrinn9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we really appreciate your feedback! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

April 27, 2024

Placement of order for key went very Weil. Will get result next Wednesday May First. More

by frahmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joseph
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown
Apr 29, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2024

Metry is great; knowledgeable, courteous, friendly. Makes helpful suggestions. Dealership is a long trip, but worth it. More

by json4cer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Apr 29, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2024

Excellent personal service work always done in a professional manner as promised and returned timely with the work preformed as promised More

by CWICKERSHAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Daytona Beach we are always striving to do better than your last visit.

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