Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
891 Reviews

891 Reviews of Mercedes-Benz of Daytona Beach - Service Center

Sort by
June 17, 2024

I really don’t like having to drive 50 minutes south, wait for two hours, and then drive another 50 minutes back up the highway for something that was said to be fixed the first time. Bad show More

by Fender64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
Report | Print
Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (386) 675-4677 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

Jun 28, 2024 -

Fender64 responded

Nothing to be done at this point. I’m not one to complain, and I certainly won’t call you. Reach out? I don’t think so

June 16, 2024

From start to finish, my service was completed in an outstanding manner. Mike Iafante is an exceptional service manager. Thank you for excellent customer service. More

by ljmurph52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 16, 2024

Everyone at Mercedes Of Daytona are Like family, they go over the top to help solve the problems you are having with your car. I would recommend ane More

by circleobrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

June 15, 2024

Top notch service! Everyone especially Nick treated me like a queen! I love Mercedes Daytona! More

by Annette somers
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick!
Report | Print
Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Annette, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 15, 2024

All the people at dealership are very friendly and courteous. Everybody is very helpful. I service the advisor. Does a great job. More

by TOGETHERCRUISING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

My Service Advisor, Joe Drewes is the best. He listens and tries to make sure my interest are taken care of. More

by dfwillia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 13, 2024

Friendly, efficient dealership! They completed my A service and provided me with a rental while they were working on my car. More

by CGOODKNECHT81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Report | Print
Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 13, 2024

We had to bring the vehicle back as it wasn't running correctly Seems to better the second time More

by JCALBREZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabby
Report | Print
Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (386) 675-4677 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

June 09, 2024

Customer service is of the utmost importance to the Mercedes Benz dealership. Joe Drewes, my service advisor, is excellent. More

by OFD86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

June 08, 2024

Service Advisor, Joe Dweles and his team never fails to keep me on the road. More

by KENNEDY WILSON
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Kennedy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

1
...
25
26
27
...
90