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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
891 Reviews

891 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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July 12, 2024

I cannot find a reason to give them less than a 5. Although there was a bit of grease left in my seat and a compartment left open, I do not believe that takes away from the five star service we rece More

by ladyelisabethk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Jul 14, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2024

My car was nit returned to me in the same fashion I send it in More

by david333_04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabby 5 stars
Jul 12, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 675-4677 when you have a chance. Thank you, and we look forward to hearing from you.

July 10, 2024

Takes too long to have an oil change done. Two to three hours if you wait and longer than that if you leave the car More

by careycfi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
Jul 11, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

July 05, 2024

While I appreciate the things done to fix the car, I felt the experience was not the experience everyone told me it would be. My car was listed online as ‘Certified’ only to discover after I purchased and no More

by katie.howard243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 07, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (386) 675-4677.

July 05, 2024

FANTASTIC LOVE GOING TO MERCEDES OF DAYTONA. THE BEST STAFF EVER. MIKE, DAN, GRACE AND SO MANY OTHER WONDERFUL STAFF. More

by GABY1434U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

July 05, 2024

Made an appointment for B service my service advisor Mike called me and revealed my E-class is ready for transmission fluid to be changed I told him to go ahead and do them both. Mike arranged for transporta More

by drich1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed. We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2024

My experience was good and Metry Shallop is very helpful and professional . Waiting room very nice . More

by PJPARPUT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Jul 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2024

Service advisor was top-class. It was my best experience from any other dealership in Florida! More

by krktdaytona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

June 30, 2024

The team at MB Daytona always do a great job, the first time with our S class. More

by MB Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

June 30, 2024

Excellent service. Service advisor very professional. Waiting accommodations pleasant same as Former NJ Mercedes Dealership. More

by Cookreg123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your great feedback! Our team here at Mercedes-Benz of Daytona Beach sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We hope you have a great day!

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