Back

Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
891 Reviews

891 Reviews of Mercedes-Benz of Daytona Beach - Service Center

Sort by
August 09, 2024

Easy drop off. My service advisor Metry had my loaner waiting. Less than 15 minutes to drip off car, do paperwork and be gone. Pick up was perfect. My car washe More

by SUNPUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metri
Aug 11, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Daytona Beach to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

August 09, 2024

Great customer service and appointment was easy to schedule. Maintenance service was very quick and professional. More

by Dina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Mercedes-Benz of Daytona Beach responded

Dina, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Daytona Beach to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

August 08, 2024

I have been going to Daytona Mercedes for about 10 years, I have no complaints. Service is good and car buying experience is better than most. More

by eddierime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Aug 11, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Eddierime, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Daytona Beach we are always striving to do better than your last visit. We hope you have a great day!

August 06, 2024

This is the Best Mercedes deal ship I have ever been to. In and out like it should be. More

by bl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Calder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 03, 2024

Our service rep Mike Iafante and the service department mechanics always excel with outstanding performance. More

by cudas67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T L Kays sales representative has helped us find our existing MB vehicles with newer models for over 20 years.
Aug 07, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Daytona Beach. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 02, 2024

Gabby did his usual very professional job. You are fortunate to have someone of his quality working for you. More

by BILL.WESTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Davila
Aug 04, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2024

Mike Iafanti always delivers good Customer Service. Recently I had trouble starting my car. He took me into the shop to show me the date on my existing battery. It was original (2014). No question t More

by REACHKELLAVSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2024

I was given an estimate of up to 4 days without the car for a software update when I was expecting to show up for my appointment wait for a bit and leave with the car ready. More

by ronelalfonso
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nickolas Mathena
Aug 02, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you would like to discuss your experience in more detail, please give us a call at (386) 675-4677 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

August 01, 2024

Fabulous! It was easy to schedule an appointment and the service was completed quickly and accurately. More

by teach2thefuture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles “Gabby”
Aug 02, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 01, 2024

Just moved from upstate NY to FL with our fleet of 2 GLS 580's. We were concerned that our new dealer could provide the same service level we enjoyed in Rochester. I introduced myself to the service man More

by PAULPAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Aug 02, 2024 -

PAULPAP responded

You are most welcome!

...
21
...