Mercedes-Benz of Daytona Beach - Service Center
Daytona Beach, FL
891 Reviews of Mercedes-Benz of Daytona Beach - Service Center
Easy drop off. My service advisor Metry had my loaner waiting. Less than 15 minutes to drip off car, do paperwork and be gone. Pick up was perfect. My car washe My service advisor Metry had my loaner waiting. Less than 15 minutes to drip off car, do paperwork and be gone. Pick up was perfect. My car washed and waiting on me. Excellent service. More
Great customer service and appointment was easy to schedule. Maintenance service was very quick and professional. schedule. Maintenance service was very quick and professional. More
This is the Best Mercedes deal ship I have ever been to. In and out like it should be. In and out like it should be. More
Our service rep Mike Iafante and the service department mechanics always excel with outstanding performance. mechanics always excel with outstanding performance. More
Mike Iafanti always delivers good Customer Service. Recently I had trouble starting my car. He took me into the shop to show me the date on my existing battery. It was original (2014). No question t Recently I had trouble starting my car. He took me into the shop to show me the date on my existing battery. It was original (2014). No question that it was time for a replacement. He kept me informed and the technicians performed the work in a timely manner. I feel confident that I am being treated fairly whenever I come to your dealership for service. More
I was given an estimate of up to 4 days without the car for a software update when I was expecting to show up for my appointment wait for a bit and leave with the car ready. for a software update when I was expecting to show up for my appointment wait for a bit and leave with the car ready. More
Just moved from upstate NY to FL with our fleet of 2 GLS 580's. We were concerned that our new dealer could provide the same service level we enjoyed in Rochester. I introduced myself to the service man 580's. We were concerned that our new dealer could provide the same service level we enjoyed in Rochester. I introduced myself to the service manager Dan Barber and he could not have been more welcoming. His assurance that a personal attention to our needs would be forthcoming provided us with a newly found high level of confidence in the Daytona dealership. He proceeded to assign service advisor Joe Drewes to our account. Joe was also very accommodating as he knew we would want 2 simultaneous appointments for service on our vehicles with a loaner vehicle provided. As he kept us up to date on the '23 service we were able to bring the '24 in within 48 hours. The loaner was returned on Friday following the initial Tuesday appointment. Extremely good customer service orientation from all concerned. Could not have been more pleased with our initial service contact. More