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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.8
891 Reviews

891 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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August 18, 2024

I am always impressed with the level of professionalism and expertise from Mike and Dan. Thank you guys! More

by VFASANO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Daytona Beach. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

August 18, 2024

Have had to take it back there for a 3 time for same problem with early warning sensors More

by mchldownes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who to blame
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Aug 23, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you would like to discuss your experience in more detail, please give us a call at (386) 675-4677 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

August 16, 2024

Service was quick and reasonably priced. My Service Writer, Mike, was very knowledgeable and friendly. More

by Ellen&Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 14, 2024

Outstanding service starting with Mike, attention to my car, and taking good care of me. Thank you!👍 More

by LRWHITEEAGLE1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My technician on video of my car’s service
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Aug 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 14, 2024

My vehicle is in worse shape leaving the facility. There are electrical issues now. Also, i paid for an oil change that was not needed as per previous owner explained. More

by medleyrenee68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
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Aug 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

August 12, 2024

Gabby and team did a great job of procuring front end replacement parts, along with the annual service. Rusty More

by dsf2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
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Aug 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 12, 2024

Always great service - thank you. I can rely on Mike I. The whole team is great. More

by daveyj1432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

August 12, 2024

I have been exclusively using Mercedes-Benz of Daytona's service department for the past nine years. I consistently receive great service and support. More

by fjvassoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

August 11, 2024

I was visiting Florida. A/C in my GL 450 quit working. Not fun in FL. MBDB got us in for service, diagnosed need, and got this resolved for us quickly and equitably! All co More

by Jmasloff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

August 10, 2024

Excellent communication, excellent explanations,l services needed and very helpful with providing transportation to and from the dealership while our car was being serviced. Most importantly,,a top o More

by vmpankratz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Daytona Beach to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

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