Back

Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
926 Reviews

926 Reviews of Mercedes-Benz of Daytona Beach - Service Center

Sort by
October 31, 2024

Professional service every time. The entire team is excellent to work with. Nick at the service department worked with me to get my vehicle back on the road. Jay Jamison in sales has More

by allijade20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service, Jay in sales
Nov 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 29, 2024

Service department was courteous and and knowledgeable about the the vehicle issues and needs required More

by island813man
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 27, 2024

Joe, my service representative, was fantastic! Honest and personal! I love the dhuttle service, also! Such a great experience for something I dread doing! More

by RANCHMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
Nov 01, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 27, 2024

I have had a very positive experience at the Daytona Beach MBz.. My service representative has been very supportive and friendly and always ready to take action on issues that are being addressed. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 25, 2024

The service is the best! Fast, thorough, and fairly priced. Ask for Joe, he will handle all your needs. More

by GWOTTERBACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

October 24, 2024

We are very pleased with the service provided and with the fact that we could bring our camper in when we need to. Everyone was VERY helpful!!! More

by GITFIDDLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metri - He was VERY helpful!
Oct 26, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 23, 2024

Mike Iafante is always helpful and explains everything to me very well. Excellent service department! More

by Lynsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2024

The service department had my car for an entire day to perform a service A, a regularly scheduled maintenance action. Car tire pressures were all over the place when I finally got my car back even though More

by john.barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Oct 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

October 21, 2024

Great response and service led by Nick and the maintainers in the back. True professionals. Luxury ride backed by luxury service…. More

by philipkoppa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
Oct 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2024

Mercedes Benz Daytona is a first class dealership. The service is outstanding, and the service waiting area is the best I have ever seen. My service advisor, Charles Davila is excellent as well. More

by Danny55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Davila
Oct 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

...
16
...