Mercedes-Benz of Daytona Beach - Service Center

Always get great customer service especially from our service adviser Gabby. I appreciate the loaner service whenever I have to leave my car overnight. Thanks service adviser Gabby. I appreciate the loaner service whenever I have to leave my car overnight. Thanks More

Professional and timely. Staff communicated status and all actions taken clearly. The dealership is committed to making the service easy and convenient. Staff communicated status and all actions taken clearly. The dealership is committed to making the service easy and convenient. More

Everyone is very respectful and honest, specifically my advisor Nick, i trust him so much that i moved to Jacksonville and tried a new location, i asked for his help to check there quotes for my service wh advisor Nick, i trust him so much that i moved to Jacksonville and tried a new location, i asked for his help to check there quotes for my service which he happily did. After my service in Jacksonville i now only drive to the Daytona dealership because it's a complete 180 in the best way. Nick contacts me promptly, i never feel like im being strung along. He answers all of my questions while also giving his recommendations and why. He always makes me feel like I'm getting the best prices, and if something happens where my car ends up staying longer than presumed. He always sets up Ubers for me to get where i need to go. He will always find a loaner ASAP if need be, even though i might not have made my appointment to have on ready. The service here is exceptional. l've never had one complaint and i feel like that's very rare with a dealership and advisor. I've always loved the mechanics walk through showing my car and the problems, it gives an extra security factor. (Even though i have no idea about cars i can visualize what's going on.) | will always drive to Daytona Mercedes for my advisor Nick and the mechanics at this location are simply the best, the most honest, organized, and trustworthy. More

QUICK AND EASY FIX IN SERVICE. GOT ME BACK ON THE RAOD QUICKLY! THANK YOU! GOT ME BACK ON THE RAOD QUICKLY! THANK YOU! More

We purchased our E300 here. The most recent service experience was horrendous!!! Could not get an answer on tires which were "ordered not ordered, I forgot, I thought you were The most recent service experience was horrendous!!! Could not get an answer on tires which were "ordered not ordered, I forgot, I thought you were someone else and I'll let you know when I can get to it". When the man of the house called, he was given an answer immediately. You be the judge. For me it was NOT Mercedes quality customer service. More

Joe Drawes is the best . .. he always makes sure our cars receive excellent and timely service. .. he always makes sure our cars receive excellent and timely service. More

Nick was great in service, professional and efficient, communication was also great as he kept me updated along with the team regarding my service and car being ready. Jim Brown in finance is always a sup communication was also great as he kept me updated along with the team regarding my service and car being ready. Jim Brown in finance is always a superb professional to deal with. He assisted me in obtaining a maintenance contact for my Mercedes, friendly and thorough. Live working with this incredible team. More

Bringing my vehicle in for service is always a good experience. I know sometimes the news isn't always what I want to hear, this visit for example, but I can count on Mike Iafanti getting my car up to experience. I know sometimes the news isn't always what I want to hear, this visit for example, but I can count on Mike Iafanti getting my car up to snuff. he keeps me informed on the status of the work and anything additional that may need attention. Thanks for always delivering excellent customer care and vehicle service ! More

My issue was taken care of by the service team in a timely manner. The team was professional and showed interest in getting the problem resolved. timely manner. The team was professional and showed interest in getting the problem resolved. More

I don't write reviews. Service was excellent. Also, very convenient location. As I wrote before, I don't write reviews. Service was excellent. Also, very convenient location. As I wrote before, I don't write reviews. More