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Mercedes-Benz of Daytona Beach - Service Center
Daytona Beach, FL
995 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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995 Reviews of Mercedes-Benz of Daytona Beach - Service Center
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July 17, 2025
Excellent customer service and Joe Drew’s always has everything taken care of to include any recommendations. everything taken care of to include any recommendations. More
by ronehoward83
Verified Customer
July 17, 2025
Timely, courteous, efficient and aware of customer needs from the moment they step out of their vehicle. from the moment they step out of their vehicle. More
by hmarsjr
Employees Worked With
July 17, 2025
Lack of service. My car was returned with oil on the seat and door. Last time, it was returned smelling like an illegal substance. I don't think I'll be coming back. My car was returned with oil on the seat and door. Last time, it was returned smelling like an illegal substance. I don't think I'll be coming back. More
by norma.ruthcuevas
Employees Worked With
Marty Malone
July 14, 2025
I was in for an alignment after some suspension upgrades, Metry Shallop carefully explained what was involved and the mis-alignment impact on my two front tires. It wasn't cheap but I am confident that the Metry Shallop carefully explained what was involved and the mis-alignment impact on my two front tires. It wasn't cheap but I am confident that the work was performed correctly and that was evident when I left on I-95. The ride and lack of feedback to the steering was evidence that the work was done correctly. More
by bob@bobcoleman.org
Employees Worked With
Metry Shallop
July 14, 2025
Very welcoming and nice staff. Great servicing on car. I would have given a 10 when comparing to Jax location. The Jax location has cafe and serves breakfast, lunch while ther Great servicing on car. I would have given a 10 when comparing to Jax location. The Jax location has cafe and serves breakfast, lunch while there is ongoing retention keeping customers informed while they are waiting. More
by k.tober
July 11, 2025
Dan the Service Manager is absolutely amazing and Mike is the BEST Service Advisor you could ask for!!!! the BEST Service Advisor you could ask for!!!! More
by WNG4
July 10, 2025
Great experience in Sales and in Service departments. TL Kayes in Sales was excellent in all areas; Tyson the sales manager was a great help, and Mike in service bends over backward for you. Great group TL Kayes in Sales was excellent in all areas; Tyson the sales manager was a great help, and Mike in service bends over backward for you. Great group and dealership. More
by MPURYEAR
July 10, 2025
The Best Service Department I’ve ever been to. They go above and beyond. They even came to Orlando, flat bed two of my cars for service, then brought them back. 5 Stars all the way. They go above and beyond. They even came to Orlando, flat bed two of my cars for service, then brought them back. 5 Stars all the way. More
by Denny A
Employees Worked With
Metry Shallop Service Dept.
