Mercedes-Benz of Daytona Beach - Service Center

Very accommodating, awesome! !!! Couldn’t ask for anything better. When I was in need you guys stepped up!!! !!! Couldn’t ask for anything better. When I was in need you guys stepped up!!! More

Service is great and reasonable price. People are friendly and nice. The only problem I’ve had is with communication. Difficult to speak with service in timely fashion. Some texts not answ People are friendly and nice. The only problem I’ve had is with communication. Difficult to speak with service in timely fashion. Some texts not answered. Overall great service. I really appreciate the pickup service. More

Excellent service. Competent Salesforce. Nice ambient. Very professional prompt customer service. Clean and jazzy showroom. Competent Salesforce. Nice ambient. Very professional prompt customer service. Clean and jazzy showroom. More

Always get great customer service especially from our service adviser Gabby. I appreciate the loaner service whenever I have to leave my car overnight. Thanks service adviser Gabby. I appreciate the loaner service whenever I have to leave my car overnight. Thanks More

Professional and timely. Staff communicated status and all actions taken clearly. The dealership is committed to making the service easy and convenient. Staff communicated status and all actions taken clearly. The dealership is committed to making the service easy and convenient. More

Everyone is very respectful and honest, specifically my advisor Nick, i trust him so much that i moved to Jacksonville and tried a new location, i asked for his help to check there quotes for my service wh advisor Nick, i trust him so much that i moved to Jacksonville and tried a new location, i asked for his help to check there quotes for my service which he happily did. After my service in Jacksonville i now only drive to the Daytona dealership because it's a complete 180 in the best way. Nick contacts me promptly, i never feel like im being strung along. He answers all of my questions while also giving his recommendations and why. He always makes me feel like I'm getting the best prices, and if something happens where my car ends up staying longer than presumed. He always sets up Ubers for me to get where i need to go. He will always find a loaner ASAP if need be, even though i might not have made my appointment to have on ready. The service here is exceptional. l've never had one complaint and i feel like that's very rare with a dealership and advisor. I've always loved the mechanics walk through showing my car and the problems, it gives an extra security factor. (Even though i have no idea about cars i can visualize what's going on.) | will always drive to Daytona Mercedes for my advisor Nick and the mechanics at this location are simply the best, the most honest, organized, and trustworthy. More

QUICK AND EASY FIX IN SERVICE. GOT ME BACK ON THE RAOD QUICKLY! THANK YOU! GOT ME BACK ON THE RAOD QUICKLY! THANK YOU! More

We purchased our E300 here. The most recent service experience was horrendous!!! Could not get an answer on tires which were "ordered not ordered, I forgot, I thought you were The most recent service experience was horrendous!!! Could not get an answer on tires which were "ordered not ordered, I forgot, I thought you were someone else and I'll let you know when I can get to it". When the man of the house called, he was given an answer immediately. You be the judge. For me it was NOT Mercedes quality customer service. More