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Mercedes-Benz of Daytona Beach

Daytona Beach, FL

4.8
1,480 Reviews
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1188 N Tomoka Farms Rd

Daytona Beach, FL

32124

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Showing 1,480 reviews

October 02, 2020

Yes, very please with my experience at the Mercedes Benz of Daytona Beach. Don Roswell was excellent in assisting me during the whole process, he listened to me and was able to delivered as I expected....Th More

by rolock7569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don, Roswell
September 26, 2020

A deal was struck via phone for a 2021 GLA 250 . awd Confirmed with not only internet sales manager but another manager named Bobby with a $500 refundable deposit which I agreed to although Its not a More

by RFS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Gerald Somers
Sep 29, 2020 -

Mercedes-Benz of Daytona Beach responded

Thanks for reaching out to us. Here at Mercedes-Benz of Daytona Beach we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. We want to know what we can do to make it up to you. Please contact the manager’s office directly at (386) 274-4775 so we can address your concerns and rectify the situation to the best of our abilities.

September 26, 2020

Cleaning, Corteous and profesional personnel also all the facility very clean. The salesman Mr. David Donals help us to make the decision without any presure the same with the finanace department gentlemen. More

by drrosas2001
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Mercedes-Benz of Daytona Beach responded

Thank you for your great feedback! Our team here at Mercedes-Benz of Daytona Beach sets a high standard of excellent customer service and we're glad to hear your experience reflected this! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

September 25, 2020

Perfect treatment from making the appointment to picking up my serviced car. I really trust my technician, service manager and support staff. Good job Daytona MB! More

by cckeene7
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Nickell
September 24, 2020

Despite some early communication problems, Mo did an excellent job and I would recommend the dealership to anyone. No problem with the surrendering of the prior lease. More

by attorneyx
Price
Recommend Dealer
Yes
Employees Worked With
Mo Mashak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Mercedes-Benz of Daytona Beach responded

Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Daytona Beach to have earned it.

September 24, 2020

I was with Mercedes-Benz for many years, with several different cars. I later tried two other cars with other dealerships, and was really happy to get back to the Mercedes-Benz dealership. I feel at ho More

by Brandy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Mercedes-Benz of Daytona Beach responded

Brandy, thank you for your great feedback! Our team here at Mercedes-Benz of Daytona Beach sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

September 16, 2020

Treated very well. My advisor, Michael Iafanti, is very informed and informative. Cashiers are very pleasant and helpful. There loaner vehicle I used was clean. More

by Helen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Mercedes-Benz of Daytona Beach responded

Helen, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

September 16, 2020

Gabby was very helpful and quick. He took care of a recall notice on my car that I didn’t even know about and got my tire replaced within 40 minutes. More

by Avield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles “Gabby” Davila
Sep 18, 2020 -

Mercedes-Benz of Daytona Beach responded

Avield, we are glad Gabby could help! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2020

Great service as always. Bought the car there and has always been service there even though I live near the Georgia border outside of Jacksonville, Fl. More

by sgatsbe
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Mercedes-Benz of Daytona Beach responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2020

I was impressed with the knowledge and customer service provided by Service Advisor Metry Shallop. The prices are high, but I know the service empire since my son works for BMW. Plus they have to pay the More

by pross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metry, Shallop
Sep 17, 2020 -

Mercedes-Benz of Daytona Beach responded

Thanks for taking the time to leave feedback. If you have any further questions, please give us a call. We're always happy to help!

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