Mercedes-Benz of Daytona Beach

Excellent customer service experience with service rep and always quality workmanship. HOWEVER, dealership had very poor pandemic protocol, or leadership, in permitting employees from all departments to e and always quality workmanship. HOWEVER, dealership had very poor pandemic protocol, or leadership, in permitting employees from all departments to either not wear masks, or improperly wear masks, inside dealership. I felt very uncomfortable in the building, and endangered. More

It is always a pleasure doing business with Mercedes if Daytona. Our salesman TL Kays is first rate. I bought my new car two weeks ago and it was a super experience.TL is wonderful and couldn’t be more hel Daytona. Our salesman TL Kays is first rate. I bought my new car two weeks ago and it was a super experience.TL is wonderful and couldn’t be more helpful, attentive, knowledgeable and personable. More

Great People to deal with in service department. we are used to video walk around from northern dealer and car clean up was poor. I am used to having more questions asked by the service center about tires used to video walk around from northern dealer and car clean up was poor. I am used to having more questions asked by the service center about tires and brakes etc. More

My wife’s service experience has not been “the best or nothing” far from it. Service techs on arrival are slow to say hello how can we help you, they seem to hide in cubicles, their faces are buried in co nothing” far from it. Service techs on arrival are slow to say hello how can we help you, they seem to hide in cubicles, their faces are buried in computers. Oh my goodness so sorry if my visit is disturbing you. I would say customers are pretty important, as soon as they approach someone should jump to have them, say hello my name is Jim in service here what can we do to help! and get it done. She never were offered a loaner car ever. But you advertise one for cars in service. my wife hates the whole experience there. Go to see how brilliant Honda service is from arrival to departure, it’s the way it should be “Over and above” standard. You would think Mercedes of Daytona would above and beyond please do something to Make this dealership a welcoming place, service to some women is scary. don’t assume you are good, there’s always room for improvement. More

Nice people to deal with, both DJ (sales) and Joe Drewes (service). Did what they said they would!As for the S450, totally disappointed! Would never lease another one. (service). Did what they said they would!As for the S450, totally disappointed! Would never lease another one. More

DJ was an exceptional salesman when he showed us the cars. He is very personable and easy to talk with. We felt he was honest in all the things he told us. He even told us to go try BMW's, Volvos, an cars. He is very personable and easy to talk with. We felt he was honest in all the things he told us. He even told us to go try BMW's, Volvos, and Infinitis. We did this, but the Mercedes was the best. Thanks, Dave, for steering us in the right direction! More

Could not be happier. I have always said I'd rather have a root canal rather than deal with a car dealer on a new car purchase. because of TL Kay and Bobby Martin, I no longer dread that experience. Both of a root canal rather than deal with a car dealer on a new car purchase. because of TL Kay and Bobby Martin, I no longer dread that experience. Both of them were genuinely interested in helping me as much as they could and I really appreciate their efforts. They made the process a great experience. Mercedes Benz of Daytona Beach is lucky to have them both on your team. Please thank them for me. I will refer as many people as I can because of their treatment of me. Thanks again, Mark Rash More

I purchased a used Mercedes ML 350 and the experience was excellent. No pressure and very help sales and finance folks. This is my second car purchase from Mercedes of Daytona Beach and I plan to return th excellent. No pressure and very help sales and finance folks. This is my second car purchase from Mercedes of Daytona Beach and I plan to return the next time I am in the market. More

Gabby did a great job. He is friendly, efficient and an asset to Mercedes. He went above and beyond to make us happy and keep us safe. Thank you! asset to Mercedes. He went above and beyond to make us happy and keep us safe. Thank you! More