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Mercedes-Benz of Daytona Beach

Daytona Beach, FL

Overview
Employees
Reviews
Vehicles
4.8
1,497 Reviews
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1188 N Tomoka Farms Rd

Daytona Beach, FL

32124

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Showing 1,497 reviews

February 06, 2024

An extra lease payment was made by mistake on my leased GLC right before termination. When Mercedes Daytona grounded my vehicle and terminated my lease, my extra payment turned into a credit to Mercedes Da More

by Sandy T
Trade-in Experience
Recommend Dealer
No
Employees Worked With
David Joseph
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Sandy, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Mercedes-Benz of Daytona Beach. We would like to make this up to you, if we still can. Please reach out us at (386) 675-4677 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

February 05, 2024

Great service, extremely satisfied with customer service and the convince of staying in contact with the servicing tech. More

by CDAMBROSIOSR
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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Feb 06, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 05, 2024

Hi I was treated courteously and promptly. My questions and concerns were all answered. The loaner car and my car were clean. More

by jumbo7
Recommend Dealer
Yes
Employees Worked With
Service writer
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Feb 06, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, here at Mercedes-Benz of Daytona Beach, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

February 05, 2024

Staff was very helpful and friendly. Joe was very personable, honest, and pleasant. Service was speedy and informative. More

by joshbalduf
Recommend Dealer
Yes
Employees Worked With
Joe
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Feb 06, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 03, 2024

Fast and efficient service. Metry is a fantastic service rep. I appreciate use of the loaner car. More

by James Joyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry
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Feb 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi James, we are so happy to read such a great review about Mercedes-Benz of Daytona Beach! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

February 03, 2024

Phenomenal All the reps are informative, caring, knowledgeable, and very competent. All the reps are informative, caring, knowledgeable, and very competent, dedicated, and customer - centered. More

by BJPARHAM7
Recommend Dealer
Yes
Employees Worked With
Mike Iafanti, TL Kay's, Jim Brown
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Feb 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 02, 2024

I have been a customer of this dealer for 40 years. They treat me with utmost courtesy and professionalism. More

by Puzant09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Daytona Beach for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

February 02, 2024

They did a great job and got the car back to me within the time promised!!! They do it every time!! More

by HARTSTER439
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Daytona Beach! We hope to see you soon!

February 02, 2024

Love my service advisor, Mike I. He explains everything to me about my car and its needs. Great staff at the cashiers desk. Appreciate how they treat me respectfully and with patienc More

by szcondon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gals that check you out.
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Feb 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 02, 2024

They are friendly and efficient and I trust their advise. They have kept my car purring for 25 years! More

by WILRIP82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in service
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Feb 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, it really means a lot to us that you took the time to write such a positive review about Mercedes-Benz of Daytona Beach so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

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