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Mercedes-Benz of Daytona Beach

Daytona Beach, FL

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Employees
Reviews
Vehicles
4.8
1,497 Reviews
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1188 N Tomoka Farms Rd

Daytona Beach, FL

32124

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Showing 1,497 reviews

February 16, 2024

TK was excellent in Service,Sales, and follow up thru the whole process of buying the G model More

by RWPFL
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 15, 2024

Bad service never experienced this and I been here plenty times , I was taxed awful More

by Neschia91allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Drewes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

February 14, 2024

Fixed the problem with the noise now my rear seat won't go down. all this seemed to occur after servicing the car. More

by KCOBIAJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we truly appreciate your honest feedback. Please reach out us at (386) 675-4677 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

February 12, 2024

B5 check up done. Thank you. Good job. Good service. Nice people but they need to smile more. More

by dianejohndecarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 11, 2024

As always, I was treated promptly and courteously. The problem with my car was fixed the first time. I was in and out of the dealership in less than 2 hours More

by EPPO54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 11, 2024

Every time they take care of:my car needs with a very professional approach and without beating you up on selling things not needed. Great people in service and throughout! More

by aparesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Mashak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2024

Amazing with his knowledge and tremendous patience. Not pushy at all and absolutely the best More

by ANAND1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

February 08, 2024

High end! You can watch your vehicle being worked on, I didn't like paying $250 for a simple alignment though. And after the fact to find out my car still pull More

by Infiniteluv333
Recommend Dealer
Yes
Employees Worked With
Metry
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Feb 10, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

February 07, 2024

Our first time at this dealership. Excellent service and courtesy. John was knowledgeable on every detail of the vehicle. More

by trennon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Jenkins 5 stars
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Feb 09, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

February 07, 2024

Excellent customer service, from sales representative Mo on up. If he doesn’t have the car you want, he will find it for you. They truly want their customers to be happy. This is our 6 th Mercedes we’ve More

by patti6716
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo Mashak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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