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Mercedes-Benz of Daytona Beach

Daytona Beach, FL

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Employees
Reviews
Vehicles
4.8
1,499 Reviews
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1188 N Tomoka Farms Rd

Daytona Beach, FL

32124

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Showing 1,499 reviews

April 24, 2024

Can't say enough about the service department at Mercedes-Benz Daytona. Thank you to the service manager Dan and Gabby. Excellent job gentlemen. More

by james.fancher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby
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Apr 27, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

April 22, 2024

Great service including auto pickup with loaner and drop off. on time as promise and service done by next day More

by fsilva2288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

April 21, 2024

Mo was a great salesman, we told him what we were looking for and he found it.. More

by jb8575
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Mashak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2024

Very easy and simple deal. No wasted time on either side. Will definitely return based upon this experience. More

by CAPTAINHERB01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for the positive review! We can't wait to see you again, have a great day.

April 20, 2024

Always the best! That’s how I’d describe the service I get from Joe Drewes and the best MB service technician under the star umbrella, Mike. They keep my vehicles p More

by LegacyDentist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike (Service Technician)
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Apr 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your great feedback! Our team here at Mercedes-Benz of Daytona Beach sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We are always more than happy to assist you if anything else comes up. Take care!

April 20, 2024

Always, pleasant, timely and communicate well. Your staff goes above and beyond whether I’m waiting for my vehicle to be serviced or if I’m picking up a loaner. More

by JOANN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
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Apr 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, it's experiences like yours that really keep us motivated! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

April 20, 2024

Had a great experience at this dealership. Service department was efficient, communicative, and friendly. I felt my vehicle was well taken care of at this location. More

by Kesner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Kesner, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 19, 2024

The service was excellent. I am 40 miles from the dealership. They dropped off a loaner and picked up my car at my place of work and when the service was complete, they dropp More

by plogas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, here at Mercedes-Benz of Daytona Beach, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

April 18, 2024

They lied to me about what was wrong with my care. Unnecessary money was spent More

by joniqahudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Iafanti
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Mercedes-Benz of Daytona Beach. We would like to make this up to you, if we still can. We are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (386) 675-4677 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

April 18, 2024

Second time I purchase from this dealership and both times they were very professional and tried to get my business, very complementary also offering water or coffee. More

by forunatopedro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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