Mercedes-Benz of Daytona Beach

Total satisfaction I purchased a used Mercedes over the phone. I thought I was over paying but wanted the car at a price I thought was a little bit high. I believe you I purchased a used Mercedes over the phone. I thought I was over paying but wanted the car at a price I thought was a little bit high. I believe you can never over pay if you are willing to pay the price for what you are purchasing and I was. When I finally got there, thanks to your sending a driver to pick me up in ORLANDO no less, the car was indeed very nice. I didn't truly appreciate it though until I took a friend out to dinner that night. I enjoyed the top down but he and his brother scrutinized the car and they were in such awe that only then I realized just what a good deal I truly had gotten. I knew I was buying a low mileage car but this car is in nicer condition than many of the new vehicles I have purchased. I can't thank you enough for working the deal with a stranger "over the phone." The purchasing process is usually where dealers get a bad rap and often justified. However in this case I can only sing your praises and I believe I am someone that truly knows car dealerships from the inside out. I managed many car dealerships back in the 70's and prided myself on putting the customer first. For the past 40+ years I have never been far from the business. Over the past 10 or so years I have purchased about 10 cars and trucks a year for my business and friends and the entire time dealing with Roger and your managers I was living in the past, experiencing what I strived for in my dealerships for all those years. I don't usually sing anyone's praises after only one experience but this transaction warrants an exception to that rule. THANK YOU More

A dealership to be trusted! I always bring my Mercedes here for routine or required service. The staff are always very friendly and answer any questions that I might have regard I always bring my Mercedes here for routine or required service. The staff are always very friendly and answer any questions that I might have regarding maintenance or other issues. It seems to me that customers with bad experiences are more apt to complain and very few share the good. I feel it's better to share the positive experiences and this dealership is the best. More

Outstanding customer service! This was the best customer service I have ever experienced in my lifetime (66 years) at any service department at any car dealership. My sincerest ap This was the best customer service I have ever experienced in my lifetime (66 years) at any service department at any car dealership. My sincerest appreciation and deepest gratitude to Mr. Dan Barber, Service and Parts Director, and to Mr. Charles "Gabby" Davila, Service Advisor for making all this possible!!! The Mercedes-Benz dealership, in providing the most experienced, professional, personable and thoroughly efficient service via these two gentlemen, made my wait (less than one hour) an enjoyable one. The car alarm on my Mercedes 2004 C-230 would sound intermittently (for no apparent reason) and needed to be replaced. I was prepared to wait half a day and could not believe it when my total time spent at the dealership (with no advance reservation) turned out to be 45 to 50 minutes (from drive-in to drive-out). As long as Mr. Dan Barber and Mr. Charles "Gabby" Davila remain at this dealership, they will have my business for life!!! Jim Watson More

Purchase experience Friendly and knowledgeable staff made my purchase pleasant. Follow-up was more than adequate and I would recommend this dealership to anyone wanting Friendly and knowledgeable staff made my purchase pleasant. Follow-up was more than adequate and I would recommend this dealership to anyone wanting to purchase a Mercedes. More

Great experience T.L. was great....very knowledgeable about the car and it's features and always a true professional. I found the video links very helpful! Great exper T.L. was great....very knowledgeable about the car and it's features and always a true professional. I found the video links very helpful! Great experience. More

Simply, Service We recently moved to Volusia County and this was our first visit to Mercedes Benz of Daytona Beach. As expected – Friendly service, clean facility and We recently moved to Volusia County and this was our first visit to Mercedes Benz of Daytona Beach. As expected – Friendly service, clean facility and pleasant amenities while waiting for the service to be completed. More

Service/ Gabby Gabby took care of all the details concerning my car in the service department. Anything that I need he took care of. Great job. Went over all the d Gabby took care of all the details concerning my car in the service department. Anything that I need he took care of. Great job. Went over all the details about what I wanted and took care of it for me. More

Trade in second purchase This is the second Mercedes that I have bought from the same place and the same salesmen David. For my second car I told him what I wanted and he look This is the second Mercedes that I have bought from the same place and the same salesmen David. For my second car I told him what I wanted and he looked for one just for me. Even found the color that I wanted. All I have to do is call him if I have any problems. They always treat you great. Every part that you go through each person was very helpful and helped in anyway possible. The service dept. also goes out of there way to accommodate you. Would highly recommend this dealer ship to everyone that is looking for a great quality car. More

#1 Dealership I would call it more like visiting your extended family, rather than an experience. It was personable, warm, kind, understanding and informative. I I would call it more like visiting your extended family, rather than an experience. It was personable, warm, kind, understanding and informative. I would never go anyplace else. What else could you say but they should be the #1 Auto Dealership in the world. Joey More

Recent purchase Extremely satisfied with our recent purchase of new vehicle. Our salesman, David Donals, was extremely helpful, and knowledgeable for all of our need Extremely satisfied with our recent purchase of new vehicle. Our salesman, David Donals, was extremely helpful, and knowledgeable for all of our needs. Would highly recommend this dealership to all our family and friends. More