Back

Mercedes-Benz of Cutler Bay - Service Center

Cutler Bay, FL

5.0
811 Reviews

810 Reviews of Mercedes-Benz of Cutler Bay - Service Center

Sort by
August 16, 2021

I took my car in for service and had a Friendly, courteous and fast service. A rental car was provided while my car was being serviced. More

by lmo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Henriquez
Aug 16, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. Jose and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 07, 2021

Always my experience with you and your staff had been great. Jose Castillo is very professional. More

by Eva Miranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Aug 08, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you, Eva, for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad Jose was able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 07, 2021

Excellent customer service , on time , quality The service was completed just at the time that I requested . No complaining about the service . Thank you MB More

by liuvys1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorenzo veloz
Aug 08, 2021 -

Mercedes-Benz of Cutler Bay responded

We appreciate your business and our team looks forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 04, 2021

Promptly attended to upon arrival. Walked through the process with patience and understanding. Maintained informed throughout, then closed out the service appointment with continued professionalism. More

by csarduy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Kanzki
Aug 04, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 04, 2021

Great experience and Roman Hernandez was, as always, courteous and great to work with. The work was done quickly and the vehicle was ready when promised. More

by GSCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Hernandez
Aug 04, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. Roman and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

August 04, 2021

As usual, the same great service and experience any Mercedes’ Benz owner should expect. Thank you in again Roman Hernandez. More

by fmrijo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman Hernandez
Aug 04, 2021 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience working with Roman here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

July 30, 2021

Love my peoples at the Benz !! Always professional, courteous & ready to please U in every way possible. They explain & go over your repair needs & solutions. Always provided with a loaner, free car wa More

by rafael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maribel Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Abreu, Roman Hernandez
Jul 30, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Cutler Bay. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

July 30, 2021

We always have a great experience at this Mercedes Benz of Cutler Bay. The customer service experience is always phenomenal regardless of the department we visit. More

by geri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Lee Sang
Jul 31, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for the kind words, Geri, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

July 29, 2021

Love MY dealership! Thank you Robert, Regina and service team for always stepping up and taking care of all my vehicle needs. Highly recommend this dealership. Much Appreciated! More

by Very Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

July 28, 2021

I have been with mercedes benz for over 10 years and Regina has been one of the best services advisor I ever had here at cutler Bay or coral gables . Good job Regina, your help is truly appreciated More

by marrero404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Jul 28, 2021 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Regina and the team have consistently met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

Jul 28, 2021 -

marrero404 responded

Thank you, Mercedez is my #1 option when looking for a car.

...
9
...