Mercedes-Benz of Cutler Bay - Service Center

Fabulous! This dealership is first class, Service is terrific. In and out. Loaner car, no hassles. Car ready when promised, Love my service adviser, Kevin La This dealership is first class, Service is terrific. In and out. Loaner car, no hassles. Car ready when promised, Love my service adviser, Kevin LaPlanche! More

Great job! Service was really great and efficient. The car was in and out with no problems. We wouldn't take our car anywhere else! Thank you so much. Service was really great and efficient. The car was in and out with no problems. We wouldn't take our car anywhere else! Thank you so much. More

efficiant in and out....no hassle....car clean and work done on time...loaner car...great communication during and after visit. repair done in a timely manner in and out....no hassle....car clean and work done on time...loaner car...great communication during and after visit. repair done in a timely manner More

Change hubcaps Took awhile but they did it right! I liked the fact that I did not have to wait and my rental was waiting for me. Took awhile but they did it right! I liked the fact that I did not have to wait and my rental was waiting for me. More

Excellent service & awesome staff!! Exceptional service from the start to the end of the process. The drop off experience was very smooth. The experience with Robert was pleasant and i Exceptional service from the start to the end of the process. The drop off experience was very smooth. The experience with Robert was pleasant and informative. Getting a loaned vehicle was very courteous and detailed. The gentleman at the counter even assisted me setting up the Bluetooth for my cellular telephone. The return of the vehicle and the pick up of my vehicle, again, was fast and efficient. Mr. Vernon Chang and Andrew, who assisted me at the end of the process, were very professional. Awesome experience thanks to the great staff!! More

Excellent Service Starting from Kevin Laplanche to all employees working at this service station are excellent. There is minimal wait and not crazy like the other Merc Starting from Kevin Laplanche to all employees working at this service station are excellent. There is minimal wait and not crazy like the other Mercedes Benz dealerships. More

Unbelievably great service! Exceptional service! Taken immediately and serviced while I waited. I was frequently updated as to the status of my service. The service was performed Exceptional service! Taken immediately and serviced while I waited. I was frequently updated as to the status of my service. The service was performed exactly as promised and my car was promptly returned to me with everything correctly completed and the car was washed. More

good care My care needed to be towed to the dealer and they took good care of it and kept in touch with us in a timely manner. My care needed to be towed to the dealer and they took good care of it and kept in touch with us in a timely manner. More

The service manager Mr. Ruben is an asset As stated in my tittle, Ruben is an asset to the Cutler Bay Branch. He went above and beyond with his service and the way he helped me. The only perso As stated in my tittle, Ruben is an asset to the Cutler Bay Branch. He went above and beyond with his service and the way he helped me. The only person that took the time to listen and help. I called two other dealers and the Mercedes Benz hot line and neither wanted or showed any help. More

Excellent Kevin I is an amazing Service Manager.. This is the second service on my C 300. Incredible attention to details. Great dealership great service. T Kevin I is an amazing Service Manager.. This is the second service on my C 300. Incredible attention to details. Great dealership great service. Thank you. More