Mercedes-Benz of Cutler Bay - Service Center

Fantastic, as per usual Robert goes above and beyond whenever I bring my car in. He makes the process easy and expedites everything, demonstrating a respect for my time that Robert goes above and beyond whenever I bring my car in. He makes the process easy and expedites everything, demonstrating a respect for my time that many service members wouldn't. I trust him implicitly and takes every piece of advice he gives seriously. When he isn't there but I'm expected, he makes sure his associates afford me the same respect. He is outstanding. More

Great service Every time I go to the dealer with a problem or for service, I receive excellent service from Mr. Robert Damas. He is a very professional, courteous, Every time I go to the dealer with a problem or for service, I receive excellent service from Mr. Robert Damas. He is a very professional, courteous, knowledgeable, and helpful man. More

Excellent Service My first time at Cutley Bay, my experience with Herbert Kanzki was exceptional. He is very courteous and professional , as well as all the other emplo My first time at Cutley Bay, my experience with Herbert Kanzki was exceptional. He is very courteous and professional , as well as all the other employees. More

Top notch service Always professional and courteous My vehicle was promptly attended to and returned quickly . The work it needed was properly explained to me. Th Always professional and courteous My vehicle was promptly attended to and returned quickly . The work it needed was properly explained to me. The cost was reasonable. More

Excelent Service My experience with Herbert Kanzki is always great. He is very knowledgeable and professional. I would recommend him and the dealer to all my friends My experience with Herbert Kanzki is always great. He is very knowledgeable and professional. I would recommend him and the dealer to all my friends. More

Straight forward transaction, fast and friendly staff . I went there to request a FOB Key. Parts rep was Mario, he was very friendly, fast and answered all my questions. Mario introduced me to Adam in ser . I went there to request a FOB Key. Parts rep was Mario, he was very friendly, fast and answered all my questions. Mario introduced me to Adam in service, Adam was also friendly, fast and very professional. More

Courteous, Friendly and Customer focused I took my car to the dealer for service with the expectation that I would have to leave it for several hours given my arrival time and the fact that I I took my car to the dealer for service with the expectation that I would have to leave it for several hours given my arrival time and the fact that I had not scheduled an appointment. I was pleasantly surprised when Adam Littman, the Service Advisor assured me the car would be ready in 1 1/2 hours. Adam was friendly, professional and attentive. It was a very pleasant experience. More

Excelent service! it is always a pleasure to know that i can count on professionals at the Cutler Bay dealer. Charlie Rodriguez treats one with respect, professionalism it is always a pleasure to know that i can count on professionals at the Cutler Bay dealer. Charlie Rodriguez treats one with respect, professionalism and he's always sharp with the appointments. More

Service Every aspect of the service experience was terrific. Our service rep Vernon gave us solid accurate information and stayed in constant contact. I was v Every aspect of the service experience was terrific. Our service rep Vernon gave us solid accurate information and stayed in constant contact. I was very impressed. More

Excellent Service, price was good, clean and new facilities, loaner had 30 miles (brand new) and Jose always treat us like family. Highly recommended dealer. Service, price was good, clean and new facilities, loaner had 30 miles (brand new) and Jose always treat us like family. Highly recommended dealer. More