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Mercedes-Benz of Cutler Bay - Service Center

Cutler Bay, FL

5.0
814 Reviews

814 Reviews of Mercedes-Benz of Cutler Bay - Service Center

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October 19, 2016

Excelent experience the best Mercedes dealer in Miami. Hope I can continuous driving a mercedes Benz, thanks for your excelent work to all employees and hope sooner I can change mine for a new one More

by Marcia,I've 6565
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie from the service department, he is excelent, Augustin Canamero
October 11, 2016

RUBEN ABREAU NEEDS TO BE FIRED IMMEDIATELY!!! HE IS A CROOK RUBEN ABREAU NEEDS TO BE FIRED IMMEDIATELY!!! HE IS A CROOK!! HE GIVES MERCEDES A BAD NAME ! HE IS A TERRIBLE MANAGER AND CANNOT CONTINUE TO WORK AT More

by Stephanie454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Abreu
October 10, 2016

Service Always exceptional! from the moment I arrive to the moment I pick up the car. Always stay in touch with me and give me updates More

by angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
September 30, 2016

Excellent as expected. Seriously. Its a Mercedes Dealership. Would you expect less? Robert and Terry were absolutely delightful and helpful. I can't imagine a single thing t More

by thorsword
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
September 27, 2016

Just as great as last time I had already came last year and bought a c250. Ewer our sales rep was awesome just like the first time we met, he actually remembered who we were. Il More

by Abel1245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ewer (Ever) Aguiar, Ruben Abreu
September 25, 2016

Maintenance Charlie Rodriguez took care of everything that we needed on the car it was perfect when I got it back and the car looked great More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Rodriguez , Ruben Abreu
September 24, 2016

Accurate and plaisant ; outstanding service manager Outstanding quality of work ; up to date knowledge of the service manager; attention to details. on time delivery. loaner car service fast with com More

by chirurgien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Kanski
September 23, 2016

Replaced side view mirror Jose Castillo, service advisor, assesed the damage and what was salvable and what was not. He was able to replace and repair the side view mirror in o More

by Central Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
September 21, 2016

Service is always first class, customer service, was disappointed that the airbag still not in to be replaced. Cost its extremely high and may influence futu More

by C300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Rodriguez
September 11, 2016

Excellent Service They really take the time to listen and try to help you . Complete repair in time (as promised). They also have a nice waiting area. More

by Margie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert kanski
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