Mercedes-Benz of Cutler Bay - Service Center

GREAT CUSTOMER SERVICE The only Problem I had with your dealership was that I was looking to buy a GL450 and was on your used lot several times and no body came out to help The only Problem I had with your dealership was that I was looking to buy a GL450 and was on your used lot several times and no body came out to help me.like 5 times...so I had to go to auto nation and purchased one.But when I arrived to your parts dept. i was treated like a star,I first spoke to Ricardo on the phone and he got me in..... More

Service Adam litman from the service department has always provided excellent customer service. He is Very kind and professional and always interested in gett Adam litman from the service department has always provided excellent customer service. He is Very kind and professional and always interested in getting our problem resolved as soon as possible. He too always makes sure to keep informed ! Ariel from the rental car desk area is a truly wonderful kind and very attentive to detail employee. He always makes sure to ask how the family is doing, remembers our names and is very prompt is attending us. He is a very kind and pleasant man. Two thumbs up for these great men at Mercedes Benz of cutler Bay! More

Great Service Just brought my GLE-350 in for a recall notice. Really appreciate your service staff -- from arrival to check-in to getting a loaner. Excellent serv Just brought my GLE-350 in for a recall notice. Really appreciate your service staff -- from arrival to check-in to getting a loaner. Excellent service by Adrian Sang! More

Outstanding Service In my 50 years of owning and driving cars this dealer has the best managed and most professional service department in the business. I highly recomm In my 50 years of owning and driving cars this dealer has the best managed and most professional service department in the business. I highly recommend it. More

Exceptional and Helpful and knowledgeable Cutler Bay Mercedes is close to my home. My service representative is exceptional and helpful. He helped me get my car the service it needed and help Cutler Bay Mercedes is close to my home. My service representative is exceptional and helpful. He helped me get my car the service it needed and helped me get an extended warranty which I might not have been eligible for if I had waited. He always answers my questions and everyone at the Service Center is friendly and helpful. More

Great! I took my car in for service and Adrian was very helpful! Every time I go he provides excellent care! I totally recommend this dealership! Best one ar I took my car in for service and Adrian was very helpful! Every time I go he provides excellent care! I totally recommend this dealership! Best one around :) More

Great Customer Service Excellent service performed in an efficient manner with friendly attitudes. I couldn't have asked for a better experience. Service was exquisite. Tha Excellent service performed in an efficient manner with friendly attitudes. I couldn't have asked for a better experience. Service was exquisite. Thank you for the wonderful experience More

Professional and prompt service From my initial call to set up the service to the moment I picked up the car after the service everything was handled promptly and professionally. From my initial call to set up the service to the moment I picked up the car after the service everything was handled promptly and professionally. More

Excellent Service! Excellent Service since I drove in until the moment I left with my car after maintenance. While waiting for my car I walked around the dealer from res Excellent Service since I drove in until the moment I left with my car after maintenance. While waiting for my car I walked around the dealer from restroom to the garage this place is clean everywhere, quality and detailed on every single aspect, bar in waiting area with a variety of refreshments thanks, keep up the excellent job. More

Top Notch Service This is my second time receiving such exceptional service for my 300 series Mercedes. Judging from the location I would've never guess professional tr This is my second time receiving such exceptional service for my 300 series Mercedes. Judging from the location I would've never guess professional treatment! More