Mercedes-Benz of Cutler Bay - Service Center

Excellent to be part of this dealer. Vernon has always been exceptional, professional and has always kept me posted on the process or the service of my vehicle. Vernon makes me feel speci Vernon has always been exceptional, professional and has always kept me posted on the process or the service of my vehicle. Vernon makes me feel special. More

It was a breeze! Charlie Rodriguez and the Mercedes Benz service team in Cutler Bay, Florida are exceptional. Professional, courteous and knowledgeable are the best a Charlie Rodriguez and the Mercedes Benz service team in Cutler Bay, Florida are exceptional. Professional, courteous and knowledgeable are the best adjectives to describe them. I'm so happy i bought my first Mercedes here! More

service I was having a problem with my vehicle so, I brought it into the service center. they found out what the problem and repaired it. great service! I was having a problem with my vehicle so, I brought it into the service center. they found out what the problem and repaired it. great service! More

service Adam was efficient and offered me some specials. He kept me posted on the process of my vehicle so that I could pick it up as soon as possible. Adam was efficient and offered me some specials. He kept me posted on the process of my vehicle so that I could pick it up as soon as possible. More

Gaby - recall service The service process including setting up appt was very good. Robert Damas has outstanding customer service! The wait time was very reasonable, the w The service process including setting up appt was very good. Robert Damas has outstanding customer service! The wait time was very reasonable, the waiting area very clean. My car was returned in clean condition. More

Great Service attantion The attention I always have in service department is great and even now that i have moved far, I still make the time to continue taking my car to this The attention I always have in service department is great and even now that i have moved far, I still make the time to continue taking my car to this place due to how i am treated always. More

Great Service Customer Service was exceptional. Kevin Laplanche was very cordial. The car was ready when expected. I was offered a curtesy car, but did not needed o Customer Service was exceptional. Kevin Laplanche was very cordial. The car was ready when expected. I was offered a curtesy car, but did not needed one. More

SERVICE I had a very good experience since I arrived. They offered me something to drink while I waited and gave me a rental car while they fix some dents (at I had a very good experience since I arrived. They offered me something to drink while I waited and gave me a rental car while they fix some dents (at no charge). More

Fantastic. Very efficient. I'm in Miami from out-of-town. My check engine light came on. I called the Cutker Bay Mercedes. Unable to get an appointment for that day I was hoping I'm in Miami from out-of-town. My check engine light came on. I called the Cutker Bay Mercedes. Unable to get an appointment for that day I was hoping they could accommodate me like my dealer in Annapolis , Maryland. With the immediate help of Jose Castillo I was taken care of. I was in and out with a loaner immediately. Car finished the next day. Thank you Jose and the team at Cutler Bay. More

Outstanding Talk about a family feel oriented dealer. Relaxed atmosphere all around. And of course, Mr. Vernon Chang... enough said about him. He is a major reas Talk about a family feel oriented dealer. Relaxed atmosphere all around. And of course, Mr. Vernon Chang... enough said about him. He is a major reason our vehicle gets repaired or maintained at Cutler Bay MB. More