Mercedes-Benz of Cutler Bay - Service Center

Over the top customer service Quick to get my car in, loarner offered to mitigate transportation needs, very flexible and quick to get my car back. Highly recommend over other avai Quick to get my car in, loarner offered to mitigate transportation needs, very flexible and quick to get my car back. Highly recommend over other avaialble dealers. More

Maintenance Was great like always , everybody was super nice , I feel super happy that I bought a Mercedes , the sales person Alberto and also Roman in service ar Was great like always , everybody was super nice , I feel super happy that I bought a Mercedes , the sales person Alberto and also Roman in service are super nice people More

Amazing service I didn’t buy my car here but I brought it without an appointment since my ac broke down in the beginning of August. I brought my car they gave me a lo I didn’t buy my car here but I brought it without an appointment since my ac broke down in the beginning of August. I brought my car they gave me a loaner right away and had me on my way. Didn’t have to wait more than 5 mins. Kept me informed and returned my car in perfect condition. I am extremely happy! More

Extreme service and care I would like to take the chance to thank my service advisor Mr Adrian Lee Sang for his outstanding customer service he took the time to listen observe I would like to take the chance to thank my service advisor Mr Adrian Lee Sang for his outstanding customer service he took the time to listen observed And alow me to address all my issues and took care of them and went even above to check for the recall on my car and took care of it on the same visit also keep me inform of the entire process he is a model employe More

Always a great experience!. The Service Department is always willing to help you no matter who you are scheduled to see. Every one checks in with you to make sure you are being h The Service Department is always willing to help you no matter who you are scheduled to see. Every one checks in with you to make sure you are being helped. More

Excellent service I highly recommend the Cutler Bay service center. From the moment you drive in to when you get notified that your car is ready. Robert Damas exceeds I highly recommend the Cutler Bay service center. From the moment you drive in to when you get notified that your car is ready. Robert Damas exceeds my expectations with his knowledge and professionalism. More

Great Service! As always you experience at the dealership is amazing. The employees are very polite and informative. I feel relaxed to service my car at the dealersh As always you experience at the dealership is amazing. The employees are very polite and informative. I feel relaxed to service my car at the dealership. All in all I love the service ! More

Outstanding You can make appointments by phone or on-line, they will be waiting for you. Their waiting area is one of the nicest and their Service Advisors are ve You can make appointments by phone or on-line, they will be waiting for you. Their waiting area is one of the nicest and their Service Advisors are very helpful and knowledgeable. More

Great customer service The staff at the service center were very informative and helpful, I feel like family when we visit with you folks, excellent work and great customer The staff at the service center were very informative and helpful, I feel like family when we visit with you folks, excellent work and great customer service. Keep up the good work. More

Annual service Great service. Adam Littman is s great service tech who takes great care to see that all my auto needs are met. Adam is the best. Great service. Adam Littman is s great service tech who takes great care to see that all my auto needs are met. Adam is the best. More