Mercedes-Benz of Cutler Bay - Service Center

Excellent as always! I own three MB vehicles and bypass the dealer in Coral Gables where I live to go to Cutler Bay. The all around quality of service is superior in every I own three MB vehicles and bypass the dealer in Coral Gables where I live to go to Cutler Bay. The all around quality of service is superior in every aspect. More

Excellent customer service and service center. Very friendly customer service and service reps; very clean and comfortable lounge area with refreshments. Accommodated my schedule since I am travel Very friendly customer service and service reps; very clean and comfortable lounge area with refreshments. Accommodated my schedule since I am traveling from Key West. Located directly off the turnpike for easy access. More

Awesome! Plain Awesome! Kevin Laplanche, my service Representative, is phenomenal. He is the very best Representative you have. My thanks to all the wonderful employees you h Kevin Laplanche, my service Representative, is phenomenal. He is the very best Representative you have. My thanks to all the wonderful employees you have. The employees are super!!! More

Service Department As always my advisor Vernon Chang took excellent care of my daughters car. I will always Bring my cars to Vernon due to his exceptional customer servi As always my advisor Vernon Chang took excellent care of my daughters car. I will always Bring my cars to Vernon due to his exceptional customer service. More

The service rep is very knowledgeable With great customer s I am recognizing service rep Herbert Kanzki for great customer service keeps me up-to-date with my car very knowledgeable shows care and concern I am recognizing service rep Herbert Kanzki for great customer service keeps me up-to-date with my car very knowledgeable shows care and concern More

30,000 mile pre-paid maintenance performed. Service was excellent, Charlie Rodriguez is an asset to your company. Only regret, which has no bearing on service, is that the car came with Cont Service was excellent, Charlie Rodriguez is an asset to your company. Only regret, which has no bearing on service, is that the car came with Continental tires. No tread warranty and very poor tread life. My research confirms others feel the same. Mercedes must already know this and should change tire manufacturers. More

Great overall experience at Cutler Bay Mercedes Sales and service are on point always. Upper management is really on top of all departments to provide excellent service. It really shows. I have lea Sales and service are on point always. Upper management is really on top of all departments to provide excellent service. It really shows. I have leased seven vehicles from this dealership in the last few years so the proof is defin More

Maintenance Mr Palant was very professional and helpful. He was punctual and expedited my service efficiently. I have used his service, several times, and I have Mr Palant was very professional and helpful. He was punctual and expedited my service efficiently. I have used his service, several times, and I have not had any complaint. More

Excellent customer service I had no appointment and once I arrived they took care of me in a timely matter and did not have to wait to get a loaner overall great customer servic I had no appointment and once I arrived they took care of me in a timely matter and did not have to wait to get a loaner overall great customer service More

Great experience Excellent customer service and friendly staff. Always accommodate my requests and car is always done when promised. We have two Mercedes and we always Excellent customer service and friendly staff. Always accommodate my requests and car is always done when promised. We have two Mercedes and we always take them to MB-Cutler Bay. More