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Mercedes-Benz of Cutler Bay - Service Center
Cutler Bay, FL
800 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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800 Reviews of Mercedes-Benz of Cutler Bay - Service Center
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September 20, 2018
excelente costumer service Mr. Roberto Damas is a excellent advisor . He explain me every details, and text me message about my car. Perfect communication and very profession Mr. Roberto Damas is a excellent advisor . He explain me every details, and text me message about my car. Perfect communication and very professional worker More
by MIAMICASA
Verified CustomerEmployees Worked With
September 12, 2018
Vehicle service Excellent overall customer service was provided at every step. Scheduling the service date was done in a prompt and efficient manner. My service advis Excellent overall customer service was provided at every step. Scheduling the service date was done in a prompt and efficient manner. My service advisor, Herbert Kanzki, explained the service to be done in a detailed and very professional manner. He is very knowledgable, and I always enjoy and appreciate learning something new about my car when talking to him. Because of this consistent great service, I not only recommend this dealership but I have been using it for several years. More
by Liv
Employees Worked With
Herbert Kanzki
September 04, 2018
40 thousand mile service Service is heavenly The most zen service on the planet Beautiful and peaceful with a magician service manager Ruben Abreu Perfect in every way an Service is heavenly The most zen service on the planet Beautiful and peaceful with a magician service manager Ruben Abreu Perfect in every way and every detail More
by SARONG000
Employees Worked With
Ariel in loaner, Ruben Abreu
September 03, 2018
Awesome! I brought my car in because of the front tires. They were rotting. The back ones were perfect. They could not have been nicer! They were professio I brought my car in because of the front tires. They were rotting. The back ones were perfect. They could not have been nicer! They were professional, took the car in immediately, were concerned about my safety, took me home and called when the car was done. They called when extra work was necessary and for approval if the charges. More
by MKLINE2
Employees Worked With
Adrian Sang, Ruben Abreu
September 03, 2018
Excellence is standard I’ve always received nothing but the best care and service at Mercedes Benz of Cutler Bay. They always go out of their way to ensure all of my needs a I’ve always received nothing but the best care and service at Mercedes Benz of Cutler Bay. They always go out of their way to ensure all of my needs are met. More
by CBJ72
Employees Worked With
Other Employees :
Ewer (Ever) Aguiar, Ruben Abreu, Carmen Arrazola
September 03, 2018
As always, excellent service Was very pleased that I was given a "loaner" exactly like my SUV. The service and friendliness of the staff is always outstanding. Wouldn't go anywh Was very pleased that I was given a "loaner" exactly like my SUV. The service and friendliness of the staff is always outstanding. Wouldn't go anywhere else. More
by NELLITA44
Employees Worked With
September 03, 2018
Outstanding service Always have the best service. Consistently good. Mr. Lee Sang is fantastic, very helpful, always goes the extra mile to make the experience positive. Always have the best service. Consistently good. Mr. Lee Sang is fantastic, very helpful, always goes the extra mile to make the experience positive. Ms. María José was very attentive, informative and helpful. More
by SALONM
Employees Worked With
Adrian Lee Sang, Maria Jose Larson
September 02, 2018
Excellent service as always Easy way to get appointments Easily access able location Very friendly and assisting staff Inviting waiting area Car delivered service as always Easy way to get appointments Easily access able location Very friendly and assisting staff Inviting waiting area Car delivered on time as promised More
by WJEVERETT
Employees Worked With
Charlie Rodriguez
September 01, 2018
Great job The staff is amazing and very professional. They made you feel important and like family. They are always there for you. I always recommend to everyon The staff is amazing and very professional. They made you feel important and like family. They are always there for you. I always recommend to everyone More
by DRPALACIO
Employees Worked With
Adrian Lee Sang, Sergio Serrano
August 31, 2018
EXCEPTIONAL CUSTOMER SERVICE Mercedes Benz of Cutler Bay has always given me outstanding service. I have been using the service center for three years now. Every employee encounte Mercedes Benz of Cutler Bay has always given me outstanding service. I have been using the service center for three years now. Every employee encounter I have had has been pleasant. I have been to a few other Benz dealers/service departments and it felt not on par with Culter Bay. If you are in the Miami area think about giving this location a try, you might be pleasantly surprised and leave your current dealership. More
by JACOBO08
Employees Worked With
Herbert Kanzki
