Mercedes-Benz of Cutler Bay - Service Center

Service The staff is very helpful my on;y complain is that they offer discounts for military but not for Law Officers and I serviced my country putting my lif The staff is very helpful my on;y complain is that they offer discounts for military but not for Law Officers and I serviced my country putting my life at risk everyday for 30 years and that should count for something. More

Simply excellent Excellent from start to finish. Everyone is friendly and efficient. I am very impressed with the quality of the service. First class, just like Merced Excellent from start to finish. Everyone is friendly and efficient. I am very impressed with the quality of the service. First class, just like Mercedes! More

Wonderful service Herbert and Jonathan were very helpful and a pleasure to deal with. It was a pleasure and very helpful to have them take care of my service to my vehi Herbert and Jonathan were very helpful and a pleasure to deal with. It was a pleasure and very helpful to have them take care of my service to my vehicle. More

The great service we received is always appreciated. Charlie is always going above and beyond-- One of the many reasons we keep buying Mercedes cars. Hde also responds when we contact him quickly... Charlie is always going above and beyond-- One of the many reasons we keep buying Mercedes cars. Hde also responds when we contact him quickly... that is nice. More

Adrian went out of his way to make sure I was taken care of. I had just purchased the new car a few months prior and was surprised it already had an alert. He explained everything and went out of his way.. of. I had just purchased the new car a few months prior and was surprised it already had an alert. He explained everything and went out of his way.. More

Always a pleasure ! From the gentleman that greets to to take your car to Adrian my service rep to the loaner department. Top quality service. I have experience how each From the gentleman that greets to to take your car to Adrian my service rep to the loaner department. Top quality service. I have experience how each one have handled obstacles from not so kind clients and they have always conducted with top respect and professionalism. More

Outstanding as always The reason why I love been a customer at your location is the level of customer service given by Charlie Rodriguez in your service department, Charlie The reason why I love been a customer at your location is the level of customer service given by Charlie Rodriguez in your service department, Charlie is an exceptional individual that takes the time to go over every and each detail of the service that is been given to the car. He makes you feel that you are important as a human not just another $$$ number. I had a very bad experience while buying my car at your dealer, but meeting Charlie Rodriguez changed my whole experience with your location. YOU NEED MORE INDIVIDUALS LIKE CHARLIE TO WORK IN YOUR LOCATION, SPECIALLY ON YOUR SALES DEPARTMENT !! Thank you for your GREAT JOB as always Charlie, never change !! Regards, Jose Galindo - Mercedez GLA250 More

Excellent great service, in time and professional; highly recommend this Mercedes Benz dealership. My car was returned clean and everything was done promptly. T great service, in time and professional; highly recommend this Mercedes Benz dealership. My car was returned clean and everything was done promptly. Thanks to all your staff More

Thrilled and pleased with service! We are so happy to have purchased our first Mercedes at Mercedes Benz of Cutler Bay and particularly with our service representative. Roman Fernandez. We are so happy to have purchased our first Mercedes at Mercedes Benz of Cutler Bay and particularly with our service representative. Roman Fernandez. Roman epitomizes what one would expect from Mercedes-he is bright, courteous, pleasant and most helpful. He also promptly returns calls and inquiries and he and the agency have been absolutely kind and generous regarding loaners when needed, particularly sensitive to our needs, inasmuch as my husband no longer drives and we therefore only have one car. Having grown up with a dad that sold Chevies and two uncles who had a Buick and an Oldsmobile agency, I am particularly experienced and familiar with the aspects of sales and service in this area! THANK YOU! More

Best mercedes service in Florida I live in Brickell and drive all the way to Cutler Bay for the service, ive bought several models to Oliver, he and his team always excel in service. I live in Brickell and drive all the way to Cutler Bay for the service, ive bought several models to Oliver, he and his team always excel in service. More