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Mercedes-Benz of Cutler Bay - Service Center

Cutler Bay, FL

5.0
811 Reviews

811 Reviews of Mercedes-Benz of Cutler Bay - Service Center

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May 11, 2020

Excellent service experience every time my car goes for Excellent service experience every time my car goes for service . A+ for Adam Littman my service advisor, I highly recommend Mercedes Benz of Cutler More

by Mercy R.
Recommend Dealer
Yes
Employees Worked With
Adam Littman at Service Department 5 stars , Carmen Arrazola
May 11, 2020 -

Mercedes-Benz of Cutler Bay responded

Hi Mercy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adam and our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

May 10, 2020

The usual excellent service Service is always great at Cutler Bay mercedes. I’ve never been disappointed in the service. The lockdown made it difficult but Cutler Bay mercede More

by judyor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Sang
May 11, 2020 -

Mercedes-Benz of Cutler Bay responded

Hi Judyor, We appreciate your business and our team looks forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

May 09, 2020

Service advisor Charlie Rodriguez is always friendly, knowledgeable, courteous. The process of bringing the vehicle and leaving with a loaner is very efficient. Car was returned on a timely manner More

by Gregory Joseph
Recommend Dealer
Yes
Employees Worked With
Charlie Rodriguez
May 09, 2020 -

Mercedes-Benz of Cutler Bay responded

Gregory, thanks for sharing your thoughts about your experience with Charlie here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

May 09, 2020

Everything is so well organized and the employees are very kind and helpful. It is a pleasure to be serviced at this dealership ! The car looked so clean as if it is new when I got it back and the littl More

by DIANAMAKHOUL
Recommend Dealer
Yes
Employees Worked With
Herbert kazinki
May 10, 2020 -

Mercedes-Benz of Cutler Bay responded

Diana, Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

May 08, 2020

The best MB dealership, and staff in South Florida i took my car for service and i had and amazing experience i will definitely be going back to purchase my new car here once i am ready!!!! More

by Cindy71320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
herbert kanzki
May 09, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review, Cindy! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

May 07, 2020

The best MB dealership in South Florida! I live 30 miles away from this dealership, but I happily make the drive simply because the level of service is unparalleled. My service advisor, Adri More

by Amy D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Lee Sang
May 07, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review, Amy! We're happy to hear that Adrian and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

April 30, 2020

Service Visit Very grateful to Cutler Bay for offering door to door during this concerning time. Our car was picked up at our house then delivered after the service More

by TerriS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Lee Sang
May 01, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Terri! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

April 29, 2020

Awesome and Truly Customer Service Oriented The manager himself helped us get our car after closing time because we lived in the keys. I have NEVER seen anything like that before. I would defini More

by Erandle56
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Mercedes-Benz of Cutler Bay responded

Hi! It's fantastic to hear that our staff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

April 16, 2020

Amazing service time and friendliness was perfect. overall experience was exceptional. purchased 2 vehicles in 1 year and price was better than any other deal More

by pamela143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
Apr 16, 2020 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

April 13, 2020

Excellent Service at Cutler Bay Mercedes-Benz Ruben and the Service Team at Cutler Bay are thorough and knowledgeable and their pride shows every time our vehicles are serviced (which is one of th More

by G-Wagon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Abreu
Apr 13, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

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