Mercedes-Benz of Cutler Bay - Service Center

Excellent service I had an excellent experience bringing my Mercedes Benz CLA 250 for a scheduled service. I was given a nice MB A 220 as a loaner. My service advisor t I had an excellent experience bringing my Mercedes Benz CLA 250 for a scheduled service. I was given a nice MB A 220 as a loaner. My service advisor took excellent care of me and my car.I highly recommend Mercedes Benz of Cutler Bay. More

Mercedes Benz of Cutler Bay is a "GREAT" Dealership I purchased my 2018 Mercedes Benz S Class at the Mercedes Benz of Cutler Bay Dealership two years ago. Since then I have been treated very professiona I purchased my 2018 Mercedes Benz S Class at the Mercedes Benz of Cutler Bay Dealership two years ago. Since then I have been treated very professionally an attentive to all my needs. I would like to Congratulate from the Sale Staff the awesome Ms. Laura Delgado that always takes the times to assist me in handling in all of my Vehicle's Needs. I have nothing but Good Things to say about the Service Staff. Throughout the two years I have been assisted by several Service Managers and recently by Mr. Jose Castillo. I took my Vehicle for regular Maintenance and he attended me expeditiously and had my loaner ready to go. We are going through some difficult times in our Country with the Corona Virus Crisis and most Companies are short staff but this Dealership "ROCKS"!!! Kudos to the Administration of the Mercedes Benz of Cutler Bay for having a great group of people handling the Business the "CORRECT WAY"! Thanks to you all!!!!! More

Kevin’s service and professionalism was outstanding! Really made me feel like a valued customer. Came in worried about my car and left happy and satisfied. Thank you! Really made me feel like a valued customer. Came in worried about my car and left happy and satisfied. Thank you! More

Excellent Service!!! I have being a customer at this dealer for the last 12 yrs and never disappointed. They do their very best to please the customer. This time I have to I have being a customer at this dealer for the last 12 yrs and never disappointed. They do their very best to please the customer. This time I have to give thumbs up to Herbert Kanzki from the service department, he is very professional and friendly, and he goes the extra mile to make the client happy. Thanks Herbert. More

REPAIR I APPEARED WITHOUT AN APPOINTMENT FOR A LEAK IN MY TIRE. i WAS SERVICED IMMEDIATELY, PLEASANT, PERSONABLE, EFFICIENTLY, AND RECEIVED MY CAR BACK EXPRE I APPEARED WITHOUT AN APPOINTMENT FOR A LEAK IN MY TIRE. i WAS SERVICED IMMEDIATELY, PLEASANT, PERSONABLE, EFFICIENTLY, AND RECEIVED MY CAR BACK EXPRESS ON THE SAME DAY WITH A GUARANTEE HONORED ON MY TIRE TIRE, I HAD BEEN TRANSPORTED COURTESY TOO WHICH WAS AN ADDED PLUS. I AM VERY SATISFIED AND VERY GRATEFUL! More

Excellent service!Herbert K ... service adviser is Excellent service! Herbert K ... service adviser is wonderful! It was an easy and painless process Everything was on point What a pleasure to take Excellent service! Herbert K ... service adviser is wonderful! It was an easy and painless process Everything was on point What a pleasure to take me car for service More

I'm impressed with the professionalism, first time inn your service dept come from Lincoln. Very good and highly trained personal. Thanks. Great service and your service dept come from Lincoln. Very good and highly trained personal. Thanks. Great service and More

Robert Damas is always courteous and detail oriented. Have dealt with other Service Advisors, but Robert sets himself apart. Listens to needs and delivers an excellent customer experience. Have dealt with other Service Advisors, but Robert sets himself apart. Listens to needs and delivers an excellent customer experience. More

Service Manager-Adam Littman Our Service Manager, Adam Littman (Cutler Bay-MB Dealership) once again proves he’s exceptional at his job. There are not enough adjectives: Detaile Our Service Manager, Adam Littman (Cutler Bay-MB Dealership) once again proves he’s exceptional at his job. There are not enough adjectives: Detailed, Polite, Courteous, Customer Focused, Mercedes Knowledge, and so many others. We look forward to the experience each time our two Mercedes cars are managed and serviced by Adam. Can’t say that with Range Rover or any of the other high end cars we’ve had serviced. Truly a remarkable young man and both my wife and I give him high ratings: 10 out of 10. Imagine we are residents of Coral Gables and instead of taking our MB vehicles to that location we rather go to the Cutler Bay location because of Adam’s overall Customer focus. He’s simply: “The BEST” 👍 More

Servise repairs My car had to be towed in. there service here is as usual Great. Just waiting to Trade my 2015 S550 in on a newer preowned S550 Planning buying fr My car had to be towed in. there service here is as usual Great. Just waiting to Trade my 2015 S550 in on a newer preowned S550 Planning buying from this dealership they seem to take a greater interest in the customers needs. Jose Castello is the Best. More