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Mercedes-Benz of Cutler Bay - Service Center

Cutler Bay, FL

5.0
811 Reviews

811 Reviews of Mercedes-Benz of Cutler Bay - Service Center

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November 15, 2020

Adam is great he has always been very helpful and gone beyond the minimum effort to make sure the service experience is great. Adam makes it easy More

by bulldogdmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Littman
Nov 15, 2020 -

Mercedes-Benz of Cutler Bay responded

We are very happy to hear that Adam provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

November 11, 2020

Its Charlie Rodriguez , extremely good at explaining Its Charlie Rodriguez , extremely good at explaining different functions of my e320 that i was unaware of . Very pleasant and easy to work with .PRO More

by jmcdatty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Rodriguez
Nov 11, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with Charlie and our team. We're glad to hear we delivered such a great experience! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

November 03, 2020

Very professional and thorough The price of service was Very professional and thorough The price of service was a bit much 902 for 2 rpm sensors & labor. Other than that Mr. Littman was very nice and More

by Meky1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Littman
Nov 03, 2020 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to help you out. Thanks again for choosing Mercedes-Benz of Cutler Bay! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

October 28, 2020

White glove as always. Roman is professional and communicates every step of the way. Thanks for the great service and for looking out for me as a customer. More

by arwgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Hernandez
Oct 29, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

October 26, 2020

Timely; very polite efficient service. I waited for my car; comfortable setting. Clean facility! It is an easy location to get to; very friendly staff More

by lourdes.ojeda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
Oct 26, 2020 -

Mercedes-Benz of Cutler Bay responded

Hi Lourdes. We appreciate your five-star review! Thank you for taking the time to tell us about your visit. Our team looks forward to serving you again soon. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

October 24, 2020

Express service was completed in one hour. Service advisor was efficient and friendly. I arrived at 10.30 for an 11.00 appointment and was out before noon including all paper work and an added tire More

by Yomikee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Kanski
Oct 25, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

October 22, 2020

The service advisor was knowledgeable and to care of my needs. I purchased a vehicle at this dealership and I will continue to bring it here for service. More

by llampallas66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman
Oct 25, 2020 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

October 21, 2020

I am very pleased with my service and repair my service advisor informed me of my problem fairly quickly he was very patient and helpful I know I’m a difficult customer but he made sure I was taking care o More

by Charleus94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbert Kanzki
Oct 22, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

October 19, 2020

Overall I was satisfied with the work and service I received. Charlie was great. The fact that he keep me informed as the service was performed More

by Aisha B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Rodriquiez
Oct 19, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you, Aisha, for your business and for this review. We're happy to hear Charlie and the rest of our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

October 17, 2020

Always a pleasure from the moment I get off the car to being greeted by Adrain and staff . The waiting facilities are excellent. And allow me to continue my work as I wait More

by atavelpaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian
Oct 18, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words regarding working with Adrian, and for taking the time to leave us this wonderful feedback! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

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