Mercedes-Benz of Cutler Bay - Service Center

Alexander did a great job explaining what was being done, the costs, and timing. Even more importantly, he communicated with me to keep me updated on the progress of my repairs. Excellent job! the costs, and timing. Even more importantly, he communicated with me to keep me updated on the progress of my repairs. Excellent job! More

Kevin and the entire service team are consistent in the delivery of their service. Never an issue, always on time and in & out quickly. Thank you all very much! delivery of their service. Never an issue, always on time and in & out quickly. Thank you all very much! More

Ii want to give all thanks to Kevin Laplanche who made everything smooth. It was a visit for a factory recall of several items. Thanks! everything smooth. It was a visit for a factory recall of several items. Thanks! More

Kevin Laplanche and Luis Gutierrez are a great contributions to the service and professionalism we expect from a Five Star dealership of this caliber. Thank you again for a great experience. G contributions to the service and professionalism we expect from a Five Star dealership of this caliber. Thank you again for a great experience. George Alonso . Lead tech of Miami . More

Robert Dimas is wonderful my only problem is I had my tires rotated and aligned and when I left it still pull to the right but Robert said he’ll take care of it tires rotated and aligned and when I left it still pull to the right but Robert said he’ll take care of it More

My service advisor, Kevin, is always professional, keeps calm, and stays positive. I was able to work while my tire was replaced, as I enjoyed fresh coffee and a pastry. The customer service at Mercedes calm, and stays positive. I was able to work while my tire was replaced, as I enjoyed fresh coffee and a pastry. The customer service at Mercedes Benz of Cutler Bay is consistently perfect. More

I love coming to Mercedes Benz of Cutler Bay. I’m all my years of car ownership, I have never had a more positive, efficient, and genuine experience as I do with them. Herbert Kanski especially, is always years of car ownership, I have never had a more positive, efficient, and genuine experience as I do with them. Herbert Kanski especially, is always a pleasure to work with because of his knowledge base and welcoming demeanorZ More

Charlie and the team provided top notch service and made it easy for me to get my car back after the service. When I couldn’t get in to pick up the car they had it delivered to me which was a temendous help it easy for me to get my car back after the service. When I couldn’t get in to pick up the car they had it delivered to me which was a temendous help. Thank you! More

service is always 5 stars but after years as a mercedes customer I am considering to change to another brand. Mercedes is a hassle with too many "follow up" calls and emails. so annoying, customer I am considering to change to another brand. Mercedes is a hassle with too many "follow up" calls and emails. so annoying, More

It was a pleasure to meet Adrian Lee Sang and Alexander Hernandez. Courteous, friendly and fast service. I am very pleased with the service provided. Hernandez. Courteous, friendly and fast service. I am very pleased with the service provided. More