Mercedes-Benz of Cutler Bay - Service Center

At the entrance of the service department I was greeted promptly. My car received the presidential treatment. Thank you again for your attention to detail and professionalism. Very proud of by your team! promptly. My car received the presidential treatment. Thank you again for your attention to detail and professionalism. Very proud of by your team! More

The service department was efficient, convenient and clean. The greeter and the service advisor were prompt and professional and made the experience easy and painless. clean. The greeter and the service advisor were prompt and professional and made the experience easy and painless. More

No waiting for check-in. Basic service. Time frame to wait as promised. Clean waiting room and restroom. So far pleased with dealership. Easy to schedule service. wait as promised. Clean waiting room and restroom. So far pleased with dealership. Easy to schedule service. More

Jose Castillo is great, He explained me that my car was needing, I think that he knows his job and he also is very professional. needing, I think that he knows his job and he also is very professional. More

Every time we come in for a scheduled or even unscheduled service our experience is top-notch! We’ve always loved Mercedes Benz, and always will, but it’s their excellent service that really keeps us coming service our experience is top-notch! We’ve always loved Mercedes Benz, and always will, but it’s their excellent service that really keeps us coming back! Thank You! More

Service was under warranty and performed as expected. Kevin LaPlanche is great to work with, always explaining what to expect and offering options when available. Kevin LaPlanche is great to work with, always explaining what to expect and offering options when available. More

Service rep, Adrian Lang, is great to work with. Professional, polite and knowledgeable. Our only complaint with Mercedes is that the services are very expensive. Professional, polite and knowledgeable. Our only complaint with Mercedes is that the services are very expensive. More

I am very impressed by the quality of service this dealer provide, it is really a very nice experience from the time I leave my car until I pick it up. The Professionalism of service advisor Charlie Rodrigu provide, it is really a very nice experience from the time I leave my car until I pick it up. The Professionalism of service advisor Charlie Rodriguez is outstanding. More

I scheduled my appointment very quick ans easy. I was greeted with greeting when I drove up and escorted to my service representative. Great service. greeted with greeting when I drove up and escorted to my service representative. Great service. More

Kevin L in service is the best in the business. A wonderful experience every time I have an issue with the car. He does it right! Thanks Kevin wonderful experience every time I have an issue with the car. He does it right! Thanks Kevin More