Mercedes-Benz of Cutler Bay - Service Center

Great service great jobAlways looking for their Great service great job Always looking for their customers I truly recommend them Great service great job Always looking for their customers I truly recommend them More

Always great coming in for service. Friendly people, clean and comfortable waiting areas! clean and comfortable waiting areas! More

The dealer service is very good, very professional. The issue is the quality of the Benz car is not impressive (GL 450). Only 50 thousand miles, the oil pan started to leak. My Toyota van is 100000 miles n issue is the quality of the Benz car is not impressive (GL 450). Only 50 thousand miles, the oil pan started to leak. My Toyota van is 100000 miles now the oil pan is no leak. More

this dealer ship has to work on after sale customer service. the sales department offered very little help or concerns to correcting issues with my recent purchase. It was not until REGINA VERA of serv service. the sales department offered very little help or concerns to correcting issues with my recent purchase. It was not until REGINA VERA of service that issues were resolved. I live in the Keys 110 miles from Cutler bay and the sales department refused to offer a loaner while issues for my vehicle were being corrected and would not consider picking up my car. Only when I spoke to REGINA VERA a service advisor did I get concern and competent help for my cars issues. She arrange for my car to be picked up and for a loaner for my use while issues were being attended to.. More

Adrian is always good, professional and knowledgeable and courteous. He answered all our questions and car was returned on a timely manner. Sakes team is also great Thank you courteous. He answered all our questions and car was returned on a timely manner. Sakes team is also great Thank you More

Great Customer service! I’ve been servicing all of our vehicles there for many years. Keeps me up to date on the status of what’s going on. Highly recommend Adam as a service advisor. vehicles there for many years. Keeps me up to date on the status of what’s going on. Highly recommend Adam as a service advisor. More

Other than the repair costs were extremely expensive, the service and communication was excellent.The wait was do almost 3 weeks. Fortunately I had a loaner service and communication was excellent.The wait was do almost 3 weeks. Fortunately I had a loaner More

ProfessionalVery thorough with explanation of service Professional Very thorough with explanation of service performed and needs. On time for my appointment. Delivered car after service as promised. G Professional Very thorough with explanation of service performed and needs. On time for my appointment. Delivered car after service as promised. Great staff and clean environment. More

Roman went out of his way to attend me. He was very professional and expeditious, always trying his best to accommodate. The service took 2 hours to complete. professional and expeditious, always trying his best to accommodate. The service took 2 hours to complete. More

My service rep Adrian S. is amazing!! Such an asset to this company! Always taking care of my needs in a professional and sincere manner! this company! Always taking care of my needs in a professional and sincere manner! More