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Mercedes-Benz of Cutler Bay - Service Center

Cutler Bay, FL

5.0
844 Reviews

844 Reviews of Mercedes-Benz of Cutler Bay - Service Center

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March 18, 2022

The service I received from Regina was excellent she is professional very knowledgeable it was a pleasant experience I had with her. More

by evinales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Mar 20, 2022 -

Mercedes-Benz of Cutler Bay responded

We appreciate your business and our team looks forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 14, 2022

Very professional and got my Out of Town Sprinter camper van on the road fast. More

by AlSantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Technician Mr. Sterling, Regina Vera
Mar 14, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing Mercedes-Benz of Cutler Bay, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

March 05, 2022

Definitely the best Representative this company has, very professional and efficient, can't get any better than this, very knowledgeable agent and easy to deal with. She explained everything to me and no sur More

by Felixromeromartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Mar 07, 2022 -

Mercedes-Benz of Cutler Bay responded

Felix, Thanks for sharing your thoughts about your experience working with Regina here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

Mar 07, 2022 -

Felixromeromartinez responded

Thank you guys for doing such a great job! Have a nice week!

February 11, 2022

Everyone at the dealership is very professional and polite. The manager has always been extremely helpful. More

by Eandre29296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emiliano Telecemian, Regina Vera
Feb 11, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

February 05, 2022

Great professional, very knowledgeable and followed up with me on everything. I will continue taking my car to her. More

by donnyhudson66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Feb 07, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you, Donny, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

January 22, 2022

Hands down the best customer service ever. The best treatment I’ve ever gotten anywhere. Super intelligent and understanding. More

by Ubaldo Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Jan 23, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Ubaldo, and don't hesitate to let us know if we can be of further assistance. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

January 21, 2022

First time customer and I must say a very pleased customer. Regina was the service rep assigned to me and I couldn’t be happier. What an amazing human being. Kind, professional, friendly, and most im More

by Yarixsanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Regina Vera
Jan 23, 2022 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Regina to be a positive one at Mercedes-Benz of Cutler Bay. Please don't hesitate to reach out if you need anything else. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

December 27, 2021

Regina is hands down the best rep. She’s such a friendly & courteous person. She’ll let you know everything you need to know clearly & doesn’t pressure you to make any decisions. She always greets me with a More

by Jaden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Dec 29, 2021 -

Mercedes-Benz of Cutler Bay responded

Thank you for your review and kind words for Regina! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

December 09, 2021

Kevin Laplanche is the best of the best! MB of Cutler Bay has a true ambassador of goodwill representing them….makes them quite fortunate. More

by reeljewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Laplanche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Mercedes-Benz of Cutler Bay responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay; we look forward to having you as one of our valued customers for many more years to come! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

December 08, 2021

Regina is fantastic, courteous, friendly knowledgeable and always keeping you up to date on your vehicles process. She is absolutely 10 stars 🌟. She displays Great customer care and follow up! More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Vera
Dec 08, 2021 -

Mercedes-Benz of Cutler Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

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