Mercedes-Benz of Cutler Bay
Cutler Bay, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very freindly Convenient to look various models. Efficient way to guide and introduce new models. Comprehensive options to choose lease or purchase Cozy place an Convenient to look various models. Efficient way to guide and introduce new models. Comprehensive options to choose lease or purchase Cozy place and surroundings to wait and looking around models. More
Wonderful service Herbert and Jonathan were very helpful and a pleasure to deal with. It was a pleasure and very helpful to have them take care of my service to my vehi Herbert and Jonathan were very helpful and a pleasure to deal with. It was a pleasure and very helpful to have them take care of my service to my vehicle. More
The great service we received is always appreciated. Charlie is always going above and beyond-- One of the many reasons we keep buying Mercedes cars. Hde also responds when we contact him quickly... Charlie is always going above and beyond-- One of the many reasons we keep buying Mercedes cars. Hde also responds when we contact him quickly... that is nice. More
My experience from the very beginning was exceptional! Very professional and the treatment was wonderful. From the moment I stepped into the dealership until I left with my new car, the customer service a Very professional and the treatment was wonderful. From the moment I stepped into the dealership until I left with my new car, the customer service and the entire experience was 💯 More
Adrian went out of his way to make sure I was taken care of. I had just purchased the new car a few months prior and was surprised it already had an alert. He explained everything and went out of his way.. of. I had just purchased the new car a few months prior and was surprised it already had an alert. He explained everything and went out of his way.. More
Always a pleasure ! From the gentleman that greets to to take your car to Adrian my service rep to the loaner department. Top quality service. I have experience how each From the gentleman that greets to to take your car to Adrian my service rep to the loaner department. Top quality service. I have experience how each one have handled obstacles from not so kind clients and they have always conducted with top respect and professionalism. More
Outstanding as always The reason why I love been a customer at your location is the level of customer service given by Charlie Rodriguez in your service department, Charlie The reason why I love been a customer at your location is the level of customer service given by Charlie Rodriguez in your service department, Charlie is an exceptional individual that takes the time to go over every and each detail of the service that is been given to the car. He makes you feel that you are important as a human not just another $$$ number. I had a very bad experience while buying my car at your dealer, but meeting Charlie Rodriguez changed my whole experience with your location. YOU NEED MORE INDIVIDUALS LIKE CHARLIE TO WORK IN YOUR LOCATION, SPECIALLY ON YOUR SALES DEPARTMENT !! Thank you for your GREAT JOB as always Charlie, never change !! Regards, Jose Galindo - Mercedez GLA250 More
I look for cars where Laura is because she is GREAT in service, when I call, she knows I am buying and she makes my purchases hassle-free. I am so happy she is at MB of Cuttler Bay. service, when I call, she knows I am buying and she makes my purchases hassle-free. I am so happy she is at MB of Cuttler Bay. More
Honestly the staff were very friendly, since I got to the dealer I got lucky to talk to sales person Frank Aguilera, very professional in helping me choose the car I was looking for, took me on a test drive, dealer I got lucky to talk to sales person Frank Aguilera, very professional in helping me choose the car I was looking for, took me on a test drive, explained me all features of the car, I really appreciate his knowledge and professionalism. Thank you Frank as you really made the difference! Thumbs up! More
Great experience! Sales to finance department to the service department was fantastic. I waited in the lounge and got some work done while I waited for servicing at was very enjoyable. The coffee and service department was fantastic. I waited in the lounge and got some work done while I waited for servicing at was very enjoyable. The coffee and snacks hit the spot. More