Mercedes-Benz of Cutler Bay

Service is always excellent. Charlie Rodriguez is great. Always explains to me what’s going on with car. Extremely patient as I’m not technically savvy. Always explains to me what’s going on with car. Extremely patient as I’m not technically savvy. More

Best experience I ever had with a car dealer. I would recommend Mr. Ortiz and Mercedes of Cutler Bay to everyone. They gave me a awesome deal recommend Mr. Ortiz and Mercedes of Cutler Bay to everyone. They gave me a awesome deal More

I don't mind when I have to take my car for the service, women see this kind of things differently than men, but not in this dealer, they take it to another level, especially Charlie in service, "they're t women see this kind of things differently than men, but not in this dealer, they take it to another level, especially Charlie in service, "they're too kind and professionals More

Laura is a pleasant and professional person to deal with. At no time was there any pressure. She made this one the most enjoyable purchases I have ever had. I look forward to buying from her again in the fut At no time was there any pressure. She made this one the most enjoyable purchases I have ever had. I look forward to buying from her again in the future. More

Very good experiebce Everything was perfect. The advisor Roman Hernandez gave information some information that I need to work with the Phone system, He was very helpful. Everything was perfect. The advisor Roman Hernandez gave information some information that I need to work with the Phone system, He was very helpful. Thanks More

Top notch service Jose, Danny, Vanessa and Hugo made buying four vehicles an absolute breeze. Could not have asked for better service from the team. They are the best Jose, Danny, Vanessa and Hugo made buying four vehicles an absolute breeze. Could not have asked for better service from the team. They are the best!! More

Excellent Service and attention. Very Happy with price since customer service was exceptional. I liked a lot the waiting area and the loaner program. Thanks again since customer service was exceptional. I liked a lot the waiting area and the loaner program. Thanks again More

I had a really good experience, thanks for all, I will recommend this dealer and Pablo from the sales department. Thank for all the help. recommend this dealer and Pablo from the sales department. Thank for all the help. More

I’m super happy with my car and the deal I got from the dealer, they worked with me explaining everything and showing me all possible options, they worked as a perfect team, they have everything ready for dealer, they worked with me explaining everything and showing me all possible options, they worked as a perfect team, they have everything ready for you within an hour or less once you decide! More

This is the best Mercedes Benz dealership hands down! When you come to this dealer, you’re not just another number but you’re treated as a friend or family member. They are warm and inviting and extremel When you come to this dealer, you’re not just another number but you’re treated as a friend or family member. They are warm and inviting and extremely accommodating. I’ve never received amazing customer service like you get here! Jack and Janyll went above and beyond to show me different models of cars when I was indecisive about what I wanted and they continue to provide me customer service with questions I have and small details even after my car has been purchased. Ewer made the financial process super easy and made it so that I only had to sign and go which was awesome. Oliver is amazing as well and was able to get me the car I wanted in a very short amount of time. He did everything possible within his reach to make sure I was happy with my car buying experience. I highly highly highly recommend these individuals and the Mercedes Benz of Cutler Bay dealership! More