Mercedes-Benz of Cutler Bay

Wonderful service Herbert and Jonathan were very helpful and a pleasure to deal with. It was a pleasure and very helpful to have them take care of my service to my vehi Herbert and Jonathan were very helpful and a pleasure to deal with. It was a pleasure and very helpful to have them take care of my service to my vehicle. More

The great service we received is always appreciated. Charlie is always going above and beyond-- One of the many reasons we keep buying Mercedes cars. Hde also responds when we contact him quickly... Charlie is always going above and beyond-- One of the many reasons we keep buying Mercedes cars. Hde also responds when we contact him quickly... that is nice. More

My experience from the very beginning was exceptional! Very professional and the treatment was wonderful. From the moment I stepped into the dealership until I left with my new car, the customer service a Very professional and the treatment was wonderful. From the moment I stepped into the dealership until I left with my new car, the customer service and the entire experience was 💯 More

Adrian went out of his way to make sure I was taken care of. I had just purchased the new car a few months prior and was surprised it already had an alert. He explained everything and went out of his way.. of. I had just purchased the new car a few months prior and was surprised it already had an alert. He explained everything and went out of his way.. More

Always a pleasure ! From the gentleman that greets to to take your car to Adrian my service rep to the loaner department. Top quality service. I have experience how each From the gentleman that greets to to take your car to Adrian my service rep to the loaner department. Top quality service. I have experience how each one have handled obstacles from not so kind clients and they have always conducted with top respect and professionalism. More

Outstanding as always The reason why I love been a customer at your location is the level of customer service given by Charlie Rodriguez in your service department, Charlie The reason why I love been a customer at your location is the level of customer service given by Charlie Rodriguez in your service department, Charlie is an exceptional individual that takes the time to go over every and each detail of the service that is been given to the car. He makes you feel that you are important as a human not just another $$$ number. I had a very bad experience while buying my car at your dealer, but meeting Charlie Rodriguez changed my whole experience with your location. YOU NEED MORE INDIVIDUALS LIKE CHARLIE TO WORK IN YOUR LOCATION, SPECIALLY ON YOUR SALES DEPARTMENT !! Thank you for your GREAT JOB as always Charlie, never change !! Regards, Jose Galindo - Mercedez GLA250 More

Great experience! Sales to finance department to the service department was fantastic. I waited in the lounge and got some work done while I waited for servicing at was very enjoyable. The coffee and service department was fantastic. I waited in the lounge and got some work done while I waited for servicing at was very enjoyable. The coffee and snacks hit the spot. More

I look for cars where Laura is because she is GREAT in service, when I call, she knows I am buying and she makes my purchases hassle-free. I am so happy she is at MB of Cuttler Bay. service, when I call, she knows I am buying and she makes my purchases hassle-free. I am so happy she is at MB of Cuttler Bay. More

Honestly the staff were very friendly, since I got to the dealer I got lucky to talk to sales person Frank Aguilera, very professional in helping me choose the car I was looking for, took me on a test drive, dealer I got lucky to talk to sales person Frank Aguilera, very professional in helping me choose the car I was looking for, took me on a test drive, explained me all features of the car, I really appreciate his knowledge and professionalism. Thank you Frank as you really made the difference! Thumbs up! More

Our new car purchase experience was easy and smooth. Laura was super reponsive, and did everything in her power for us to get excatly what we wanted. Laura was super reponsive, and did everything in her power for us to get excatly what we wanted. More