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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,261 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,261 reviews
January 08, 2020
It was a pleasure working with Mr. Mitrani. He was very knowledgeable, courteous and professional. We were looking for a specific type of car, and he contacted us as soon as one was available at the dealer knowledgeable, courteous and professional. We were looking for a specific type of car, and he contacted us as soon as one was available at the dealership. More
by Julie
Employees Worked With
Jack Mitrani
January 07, 2020
Responded to my request for a Quote. Requested a quote for a had to find MB. Laura responded and would contact this dealer again in 3 years for another quote. This dealer was strong cont Requested a quote for a had to find MB. Laura responded and would contact this dealer again in 3 years for another quote. This dealer was strong contender for my business. More
by dsps
Employees Worked With
January 05, 2020
Kevin is always excellent when it comes to his customer service overall I am very impressed and very pleased with Mercedes and how wonderful they treat me service overall I am very impressed and very pleased with Mercedes and how wonderful they treat me More
by ketkete18
Employees Worked With
Kevin laplanche
January 05, 2020
professional very attentive to my needs and appreciates my time Robert Damas and staff always delivers my car clean and all service completed properly and in a t very attentive to my needs and appreciates my time Robert Damas and staff always delivers my car clean and all service completed properly and in a timely manner More
by skigeorge
Employees Worked With
January 05, 2020
Excellent experience all paper work was really smooth by the time start to the end. Will recommended to all my friends and colleges. Keep it up good job the time start to the end. Will recommended to all my friends and colleges. Keep it up good job More
by excellalarms
January 04, 2020
Always professional Over the last 5 years I have brought my cars here for service and they have always been professional. Robert is my service adviser and I believe he go Over the last 5 years I have brought my cars here for service and they have always been professional. Robert is my service adviser and I believe he goes above and beyond to make sure that his customers are happy. More
by AngeloMaimone
Employees Worked With
January 01, 2020
Robert Damas and his team are amazing!! Professional, courteous, responsive and honest. Doesn’t get any better! I wouldn’t change a thing! Thank you. courteous, responsive and honest. Doesn’t get any better! I wouldn’t change a thing! Thank you. More
by Rock L
Employees Worked With
January 01, 2020
I am an old client and I am always treated with the upmost respect from my seller, Carmen Arrazola and my service advisor, Robert Damas. I am very grateful for all of their attention and an excellent e upmost respect from my seller, Carmen Arrazola and my service advisor, Robert Damas. I am very grateful for all of their attention and an excellent experience during every visit. More
by Raudel
December 31, 2019
Awesome customer service. Mercedes-Benz of Cutler Bay goes overboard when it comes to customer service. From the minute you arrive in the service lane you are greeted with a f Mercedes-Benz of Cutler Bay goes overboard when it comes to customer service. From the minute you arrive in the service lane you are greeted with a friendly smile, and given immediate attention. The estimated time for completion of service or warranty work is usually better than what they estimate. On top of all of that the refreshments are an added bonus. More
by jeffgcpa
Employees Worked With
Jose Castillo
