Mercedes-Benz of Cutler Bay

I don't usually make posts like this, but in reality, just as we complain when things go wrong, we should also highlight the good experiences. This is my third purchase of a Mercedes Benz car from Merced just as we complain when things go wrong, we should also highlight the good experiences. This is my third purchase of a Mercedes Benz car from Mercedes Benz of Cutler Bay. The second experience was not as pleasant since the car I chose was unsuitable for my needs. I contacted the dealer's best salesperson, the most knowledgeable, professional, kind, and patient, Miss Janyll Henriquez, and she, together with the great team, made up of the general manager, Mr Luis Gutiérrez, the sales director Mr. Daniel Baster, the sales managers Mr. Oliver Ortiz and Mr. Ira Jones and the financing manager Mr. Albert Torres managed to leave the dealership with great satisfaction. Do not hesitate to visit Mercedes Benz of Cutler Bay when you want a Mercedes Benz car. I highly recommend it. No suelo hacer publicaciones como esta, pero en realidad, así como nos quejamos cuando las cosas van mal, también deberíamos destacar las buenas experiencias. Esta es mi tercera compra de un automóvil Mercedes Benz de Mercedes Benz de Cutler Bay. La segunda experiencia no fue tan placentera ya que el auto que elegí no se adaptaba a mis necesidades. Me comuniqué con la mejor vendedora del concesionario, la más conocedora, profesional, amable y paciente, la Srta. Janyll Henriquez, y ella, junto al gran equipo conformado por el gerente general Sr. Luis Gutiérrez, el director de ventas Sr. Daniel Baster, los gerentes de ventas Sr. Oliver Ortiz y Sr. Ira Jones y el gerente de finanzas Sr. Albert Torres logré salir del concesionario con gran satisfacción. Cuando desee un automóvil Mercedes Benz, no dude en visitar el concesionario Mercedes Benz de Cutler Bay. Los recomiendo altamente. More

Very professional staff, very friendly and knowledgeable. Always available for questions or concerns. Dealership always looks impecable with a great selection of MB products. Always available for questions or concerns. Dealership always looks impecable with a great selection of MB products. More

My family & I have been with mercedes benz of cutler bay over 10+ years. Professional, welcoming, they listen to your needs/concerns and never let you leave unhappy which is something I have appreciated thr over 10+ years. Professional, welcoming, they listen to your needs/concerns and never let you leave unhappy which is something I have appreciated throughout the years. There is no dealer like mercedes benz, the attention to detail, the service, absolutely everything is amazing! Mr. Ortiz is the best!!! More

I purchased and get my car serviced here and I absolutely love their work here love their work here More

excellent attention and personalized . Very good recommendations and security, good choice to do good business. Very good recommendations and security, good choice to do good business. More

This is a first class dealership full of human capital. Knowledgeable staff and very friendly Knowledgeable staff and very friendly More

My experience with Eric was beyond wonderful, he went the extra mile to find my dream car. He is super profesional and he does not stops until he makes sure you are happy and satisfied with his service. Also extra mile to find my dream car. He is super profesional and he does not stops until he makes sure you are happy and satisfied with his service. Also our finance guy Albert did an excellent job. He got us the lowest interest rate out there. I would highly recommend, Mercedes Benz of cutler bay, Eric and Albert. More

My experience was very pleasant thanks to Laura, she is very professional and always provides excellent customer service to all my questions and needs, highly recommended!!! very professional and always provides excellent customer service to all my questions and needs, highly recommended!!! More

10/10 would recommend working with Eric! I’ve never met a salesman that wasn’t pushy until I met Eric. He was attentive to my needs in a vehicle, respectful of my time, and highly communicat I’ve never met a salesman that wasn’t pushy until I met Eric. He was attentive to my needs in a vehicle, respectful of my time, and highly communicative outside of the dealership. All rare qualities in a salesman today. I negotiated q fantastic deal with him and his manager Oliver for my trade in and purchase. Very pleased with the overall experience! More

⁨Laura Delgado⁩ Thank you so much. Great job! Fast and clean. Appreciate it. Amazing service. So happy with my new car Great job! Fast and clean. Appreciate it. Amazing service. So happy with my new car More