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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,239 Reviews
Located conveniently off the Turnpike at exit 11 in South Miami-Dade, Mercedes-Benz of Cutler is the second dealership of Ussery Automotive, a family-owned company that has been an important part of the community since 1953. As part of the Mercedes-Benz family, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, ability to have us pick and return your car when it's time for service, and a loaner vehicle should it be necessary.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,239 reviews

June 03, 2023

Mario has been a great help every time we come in. He is very knowledgeable and patient. Highly recommend him to anyone! More

by Gloriabacosta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, Gloria, and for taking the time to leave us this wonderful feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 03, 2023

A very easy and pleasurable experience indeed , would highly recommend them to anybody I know in the market for a new or pre owned Mercedes . More

by Graham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alberto Magallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Jun 04, 2023 -

Graham responded

A special thank you to Alberto for his expert help and who took the time to send me a little video of the car inside ready for me to pick up . The experience makes you feel like you’re buying a 150 k car not just a used one for 29 . Thank you . Graham cox .

June 03, 2023

Eric is a great asset to the automotive industry. He was very professional, patient and possessed a great attitude throughout the entire process of car buying for my wife and I. I highly recommend hi More

by John Romney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Mr. Romney, for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 03, 2023

Eric was the dealer and this is the second car brand new fully purchased from him, one last year and one this year. His customer service, professionalism and proactive attention to all details made me retur More

by Stefan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denie Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Kalias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gonzalez Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Mercedes-Benz of Cutler Bay responded

Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Eric, and it was a pleasure having you at the dealership. We appreciate your review! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

May 30, 2023

This is by far the BEST CAR Dealer in South Florida. I would like to thank to Laura delgado , my preferred Sale Representative, very professional and friendly. Also, thank to Jose Henriquez, in the Ser More

by Efrandym0112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Laura and our team here at Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

May 30, 2023

My service advisor is Carlos Vasquez and I could’ve be happier! He’s awesome! More

by sashastone1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Mercedes-Benz of Cutler Bay responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Cutler Bay. We appreciate your business and hope to see you again soon! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

May 27, 2023

Amazing service, super patient. Would highly recommend going forward! Mario is an amazing asset to this dealership. More

by lennyray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

May 24, 2023

I want to first say THANK YOU to Alberto Magallon for bring such a great sales person and very professional . This was my first time ever owning a Mercedes Benz and I felt so welcomed by everyone in the More

by Lazaro Echeverria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Magallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Yanes
May 25, 2023 -

Mercedes-Benz of Cutler Bay responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

May 23, 2023

Oscar gave me an excellent and professional service also help me in order to got a good deal More

by pcanino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Llanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Maya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Mercedes-Benz of Cutler Bay responded

It's great to hear that Oscar was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

May 23, 2023

La atención fue excelente , muy agradecida con las personas ke me atendieron ,estoy feliz con mi compra More

by dayneliscorrales2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Yanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Magallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Mercedes-Benz of Cutler Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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