Mercedes-Benz of Cutler Bay
Cutler Bay, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Sergio Serrano is always very friendly and attentive. He goes the extra mile to make you feel comfortable .in fact the entire staff was helpful and pleasant. goes the extra mile to make you feel comfortable .in fact the entire staff was helpful and pleasant. More
My service manager is a rare gem. Mercedes is easily the best customer service experience I’ve had in the car industry. A rare commodity these days. best customer service experience I’ve had in the car industry. A rare commodity these days. More
Laura is honest and dependable, and she will work with to help you get into the car you want. She is the person I go to when I’m ready for a new car. help you get into the car you want. She is the person I go to when I’m ready for a new car. More
It is very refreshing to encounter the exemplary treatment you receive at Mercedes of Cutler Bay and beyond that the honesty from everyone you work with. Best experience I have ever had!! JP and Dan treatment you receive at Mercedes of Cutler Bay and beyond that the honesty from everyone you work with. Best experience I have ever had!! JP and Daniel are the best!!!! More
I’ve been a Mercedes Benz costumer for the past three years and have always received impeccable, insightful and friendly service at this dealership. I just recently took my car to the dealership because years and have always received impeccable, insightful and friendly service at this dealership. I just recently took my car to the dealership because I had a problem with my car and Oliver Ortiz, the Manager, was extremely helpful. He provided me with everything I needed and resolved the issue. I recommend this dealership to all my friends and will continue to buy from them in the future. The type of service they offer is second to none. They always put the customer first and try to help in any way they can. They’re the best! More
We were so happy with our experience at Mercedes Benz of Cutler Bay. It was an absolute wonderful experience to purchase our first Mercedes with this team. Our salesperson Carmen gave us her full attent Cutler Bay. It was an absolute wonderful experience to purchase our first Mercedes with this team. Our salesperson Carmen gave us her full attention and we were delighted with her services and kind attention... the sales manager Oscar went beyond to help us with the price and we are so happy with his attention to us and our needs.... and last but not least Ewer who helped us with our paperwork was so helpful and took his time to explain everything to us. I can’t thank everyone enough for all their help and we are so happy with our new car that I know we will definitely be back when it’s time to purchase another vehicle. More
Staff was very receptive to wants and needs. Alex was very good to deal with and we were very satisfied with the courtesy that was provided very good to deal with and we were very satisfied with the courtesy that was provided More
It was an amazing experience to be able to lease my second Mercedes and I’m really happy with the service I received from my Salesman Alex Gonzalez he really stepped it up for me to get my second car. second Mercedes and I’m really happy with the service I received from my Salesman Alex Gonzalez he really stepped it up for me to get my second car. Super happy thank you all. More
This is my 2nd Mercedes-Benz purchased from this dealership and the only reason why I bought the car from here is because of my salesperson, Alex. Professional service with high integrity. he really dealership and the only reason why I bought the car from here is because of my salesperson, Alex. Professional service with high integrity. he really made my process extremely easy by going to my office to sign paperwork and then delivering the car to my home on a flatbed. Wonderful service. More
Great dealership very friendly and helpful staff they go the distance to help you, I would recommend also the sales manager works with you lot the distance to help you, I would recommend also the sales manager works with you lot More