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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,261 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,261 reviews
February 01, 2020
Thank you so much for your honesty and dedication while selling me my new lease. Throughout the process your friendly and caring approach was more than expected. You and the salesperson Carmen did such a selling me my new lease. Throughout the process your friendly and caring approach was more than expected. You and the salesperson Carmen did such a great job!!! I will continue recommend your services to others . Thank you both !!!!!! More
by Mdearmas81
January 31, 2020
Danny Kwock customer service was exceptional, Hugo Sánchez was outstanding., and Oscar Yanes was very helpful. Thank you to the team. Kudos to Mercedes Benz of Cutler Bay! Sánchez was outstanding., and Oscar Yanes was very helpful. Thank you to the team. Kudos to Mercedes Benz of Cutler Bay! More
by Roxy_Laz
Employees Worked With
Other Employees :
Jose Castillo
January 31, 2020
The perfect combination of professional and personal. A kind and knowledgeable sales person. No pressure. He was able to make the entire process painless and pleasant. kind and knowledgeable sales person. No pressure. He was able to make the entire process painless and pleasant. More
by tatijaramillo
January 31, 2020
Outstanding My service manager was Kevin Laplanche, aka Sprinter. He was very courteous and professional. He did a fantastic job on getting my car's issues resolv My service manager was Kevin Laplanche, aka Sprinter. He was very courteous and professional. He did a fantastic job on getting my car's issues resolved. More
by garymccourt
Employees Worked With
Kevin Laplanche
January 30, 2020
Albert and Oliver are awesome! Excellent people skills. Albert and Oliver display outstanding professionalism, dedication and commitment. Both made the experience very enjoyable. I am very thankful for you Albert and Oliver display outstanding professionalism, dedication and commitment. Both made the experience very enjoyable. I am very thankful for your patience. More
by Elizabeth
January 30, 2020
recall work The dealership was open for business as stated.Staff were friendly and professional. Coffee and a snack was a nice touch at drop off. During pick up t The dealership was open for business as stated.Staff were friendly and professional. Coffee and a snack was a nice touch at drop off. During pick up the carwash was a pleasant surprise. More
by snookme13
Employees Worked With
javier
January 30, 2020
Thanks guys As always a pleasure doing a service to my car with the entire staff, thanks guys for having my car ready and looking great. Keep it up. As always a pleasure doing a service to my car with the entire staff, thanks guys for having my car ready and looking great. Keep it up. More
by mercedes
Employees Worked With
January 28, 2020
Great Experience My husband and I both purchased vehicles at this dealership and I must say it was the most relaxing and hassle free car buying experience ever. Ira My husband and I both purchased vehicles at this dealership and I must say it was the most relaxing and hassle free car buying experience ever. Ira Jones was attentive, accommodating and dedicated. It was great leaving with a smile and two new vehicles. I would highly recommend Mercedes Benz of Cutler Bay and Ira Jones to my family and friends More
by carlakc26
January 28, 2020
Happy with my Purchase I like this Dealership and this my 3rd time repeat buy from and excellent customer service and they always they take care they client Thank you I like this Dealership and this my 3rd time repeat buy from and excellent customer service and they always they take care they client Thank you More
by Hassan
Employees Worked With
January 25, 2020
Everyone at the dealership was extremely friendly and helpful. They show you respect anytime you come in. Honestly speaking negotiations was easy but they didn’t come off the price as much as I would hav helpful. They show you respect anytime you come in. Honestly speaking negotiations was easy but they didn’t come off the price as much as I would have liked. More
by Mllcutie
