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Mercedes-Benz of Cutler Bay
Cutler Bay, FL
2,261 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,261 reviews
March 28, 2020
ML 550 Dealer’s service fixed the problem. The service advisor, Charlie Rodriguez, handled the problem in a professional and expeditious manner. The vehicle Dealer’s service fixed the problem. The service advisor, Charlie Rodriguez, handled the problem in a professional and expeditious manner. The vehicle was delivered on time and in a clean form. More
by KCS248
Employees Worked With
Charlie Rodriguez
March 23, 2020
Excellent service. Mr Jones was very nice and kind to us, he explained everything with a lot of patience, we are very happy with him. Mr Jones was very nice and kind to us, he explained everything with a lot of patience, we are very happy with him. More
by j_ustariz
March 20, 2020
Excellent service. Very pleased the car needed the regular one year service. They came to my home to pick it up and returned it the same day. regular one year service. They came to my home to pick it up and returned it the same day. More
by cmodet
Employees Worked With
Roman is my service advisor.
March 19, 2020
Outstanding service in general, was a pleasure to do business with you! Jose was very helpful, place was very clean. I will stay with Mercedes! business with you! Jose was very helpful, place was very clean. I will stay with Mercedes! More
by dcortes28
Employees Worked With
March 18, 2020
Excellent The process was smooth, easy and straightforward. The price negotiation was fair - the car was order made to order and the ordering process was grea The process was smooth, easy and straightforward. The price negotiation was fair - the car was order made to order and the ordering process was great. The car came exactly as ordered and on a timely manner. More
by roger
March 17, 2020
Great Adrian is always very friendly, and accommodating. The service provided was not only fast but basically painless. He is very knowledgeable and detai Adrian is always very friendly, and accommodating. The service provided was not only fast but basically painless. He is very knowledgeable and detailed with all of our cars. More
by georgegut
Employees Worked With
Adrian Lee Sang
March 16, 2020
Excellent deal, excellent curtesy and respect, everything was very professional. When we purchased the car they gave us some training. I really recommend Jack and this dealer! was very professional. When we purchased the car they gave us some training. I really recommend Jack and this dealer! More
by dsuris
March 15, 2020
Oliver and his staff made leasing a new car one of the most pleasant experiences I’ve ever had at a car dealer. They were welcoming, kind, friendly and professional. I loved the transparency of the ent most pleasant experiences I’ve ever had at a car dealer. They were welcoming, kind, friendly and professional. I loved the transparency of the entire deal. It’s refreshing to meet people who enjoy their work, do it well and transmit good vibes. Thank You! More
by Andreana
March 11, 2020
Great experience with salesman, manager, and finance manager. This has been the second car I have leased with Mr. Serrano . All three very accommodating . Very please ! manager. This has been the second car I have leased with Mr. Serrano . All three very accommodating . Very please ! More
by rogerez21
March 10, 2020
Always the best! They always make me feel comfortable and is a very personalized service. Very friendly and respectful. No waiting time. Excellent teamwork. Chapeau fo They always make me feel comfortable and is a very personalized service. Very friendly and respectful. No waiting time. Excellent teamwork. Chapeau for Roman and his team ;) More
by maddyperez10
Employees Worked With
Hernandez, Roman
