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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

5.0
2,299 Reviews
At Mercedes-Benz of Cutler Bay, we’re committed to finding you the perfect car at the best price, all while delivering the luxury and innovation you deserve. Our team works tirelessly to match you with the ideal Mercedes-Benz, and our certified technicians ensure your vehicle remains in pristine condition, ready for every journey. With the "Cutler Bay Way," you can trust that both your car buying and servicing experiences will exceed your expectations, leaving your Mercedes-Benz in the best hands.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,299 reviews

May 13, 2020

Service Manager-Adam Littman Our Service Manager, Adam Littman (Cutler Bay-MB Dealership) once again proves he’s exceptional at his job. There are not enough adjectives: Detaile More

by George Fitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Mercedes-Benz of Cutler Bay responded

Hi George, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

May 12, 2020

Old lease expired and time for a new car. Met Carmen Arrazola at Mercedes Benz Cutlet Bay. Met me outside with mask, listened to my needs and found the perfect car. Was able to sign everything online an More

by Alex V.
Recommend Dealer
Yes
Employees Worked With
Janyll Henriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen Arrazola
May 12, 2020 -

Mercedes-Benz of Cutler Bay responded

Hi Alex, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

May 12, 2020

The most impressive dealership by far This is the second vehicle I purchase at MB of Cutler Bay. I was so impressed with the staff the last time that I had to come back again. The gener More

by josegallego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Baster
May 12, 2020 -

Mercedes-Benz of Cutler Bay responded

Hi Josegallego, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

May 12, 2020

Alex is an amazing sales and service representative!! I’ve leased my last 3 vehicles from him and would recommend him with my eyes closed. Even with the coronavirus pandemic Alex still delivered!! More

by gladys115
Recommend Dealer
Yes
Employees Worked With
Alex Gonzalez
May 13, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you so much, Gladys, for your excellent review! We are so glad that Alex had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

May 11, 2020

Jp and the service manager were amazing I walked out with a brand new car turning in my old lease with acouple deferred payments and I’m paying the same I was paying before thanks guys! More

by Josephperez305
Recommend Dealer
Yes
Employees Worked With
Jean Pierre (JP) Basagoitia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Abreu, Daniel Baster
May 11, 2020 -

Mercedes-Benz of Cutler Bay responded

Hi Joseph, It's fantastic to hear that JP and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

May 11, 2020

Excellent service experience every time my car goes for Excellent service experience every time my car goes for service . A+ for Adam Littman my service advisor, I highly recommend Mercedes Benz of Cutler More

by Mercy R.
Recommend Dealer
Yes
Employees Worked With
Adam Littman at Service Department 5 stars , Carmen Arrazola
May 11, 2020 -

Mercedes-Benz of Cutler Bay responded

Hi Mercy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Adam and our team, and we look forward to working with you again. Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

May 11, 2020

AMG GLE43 I have been doing service with this dealership and these people for many years. They have never dissappointed me. The service and personal attenti More

by rbenitez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Caravaggi, Sergio Serrano, Daniel Baster
May 11, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

May 11, 2020 -

Mercedes-Benz of Cutler Bay responded

Hi Rbenitez, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

May 10, 2020

Very focused on having a great customer experience. Following up through the whole process to make sure it all went smooth and I was happy. More

by R web
Recommend Dealer
Yes
Employees Worked With
Alex Gonzalez
May 10, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

May 10, 2020

Great attention. Best dealer in south florida.Since my Great attention. Best dealer in south florida. Since my first call until I received my car at home I felt like at home. Thank you. More

by mguasca
Recommend Dealer
Yes
Employees Worked With
Vanessa Caravaggi, Sergio Serrano
May 10, 2020 -

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Daniel Baster, Sales Manager 305-278-6113 or Daniel.baster@mbcutlerbay.com

May 10, 2020

The usual excellent service Service is always great at Cutler Bay mercedes. I’ve never been disappointed in the service. The lockdown made it difficult but Cutler Bay mercede More

by judyor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Sang
May 11, 2020 -

Mercedes-Benz of Cutler Bay responded

Hi Judyor, We appreciate your business and our team looks forward to serving you again soon! Raydel Leon, Service Director 305-278-6011 or Raydel.leon@mbcutlerbay.com

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